Thursday, 17 May 2012

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Broker Service View is a NEW interactive online tool providing unprecedented levels of insight into how UK brokers rate insurer service levels

Compare the quality of service given by insurers, as voted for by brokers in personal and commercial lines.

For more information click here.

Broker Service Survey

Commercial lines survey

Commercial lines survey: results 2011Subscription

5 October 2011

Chubb and Hiscox keep first and second places but Sterling leaps into third spot with all-round approval

E-trading

Commercial lines survey: Who came top for e-trading?Subscription

5 October 2011 | Updated: 5 October 2011

A new question was introduced to the survey this year, asking brokers to rate insurers’ e-trading options

Personal Lines ranking 2011

Personal Lines survey: results 2011Subscription

27 September 2011

A hat trick for Chubb

E-trading league table 2011

Personal Lines survey: e-trading results 2011Subscription

27 September 2011

A new question was introduced asking brokers to rate insurers’ e-trading options for brokers in 2011

Broker service insights: Who’s buying?Subscription

22 February 2011

Findings reveal a picture of increasingly sophisticated customers across the UK, but overseas business centred heavily on the London market

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Broker Service Survey 2010: new entrants shake it upSubscription

17 November 2010

In the personal lines element of this year’s Insurance Times Broker Service Survey, the top spots may have been held by old favourites, but it is the handful of new entrants that have really shaken up the competition. We take a closer look at what brokers in this sector really value

Broker Service Survey: new entrants shake it upSubscription

16 November 2010

In the personal lines element of this year’s Insurance Times Broker Service Survey, the top spots may have been held by old favourites, but it is the handful of new entrants that have really shaken up the competition

Broker Service Survey: 2010 and 2009 insurer rankings comparedSubscription

12 October 2010

The results of the 2010 Broker Service Survey commercial lines ranking have been announced. But how do this year's rankings compare with 2009?

Commercial insurance rates – up or down?Subscription

2 August 2010

The PI market is currently considered to be soft with decreased demand as the recession increases market capacity. But predicting the future is a difficult task

Michael Faulkner

Broker Service SurveySubscription

8 July 2009

Rate insurers' standards of service and help to determine winners at the Insurance Times' awards

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