All Insurance Times articles in Issue June 2016
View all stories from this issue.
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News
Five fraudsters brought low by stupidity or arrogance
Many fraudsters are caught out by their own arrogance, stupidity, a lack of attention to detail, or by pushing their frauds just one scam too far. With specialist police investigators working with the insurance industry, insurers are more alert for inconsistencies and anomalies in claims, and ...
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Agenda
Meerkats and ego massaging: psychology of the new market
With the smartphone making everyone’s attention spans shorter, insurance companies need to develop technology that makes consumers feel ‘at the centre of the world’ and appeal to emotions rather than rationality
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Agenda
Start-ups on insurers: ‘It is like you are in a pinball machine’
Start-ups speak out on the difficulties and frustrations of working with insurance companies.
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News
Pass notes – the FCA
How is the FCA addressing the issue of information disclosure? The FCA has consulted on the removal of some ineffective disclosure requirements to encourage greater transparency and communication to reduce the regulatory burden because they do not inform consumers about a product or service. What is the consultation proposed ...
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News
Revealed: What brokers really think about the FCA
The regulator is overloading brokers and customers in its drive to improve industry behaviour. The cost of regulation and amount of paperwork were among the top reasons for broker unhappiness in our exclusive survey
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Agenda
Broker regulation fees rise – but it’s not all bad news
The regulatory bill for brokers is set to rise for 2016/17 – but it’s below the average for the past five years. The big worry is that FCA fees have become the largest part of the total fee package facing the hypothetical small broker
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News
Fraud Charter: Beware losing expertise as FCA takes on CMCs
Government urged “not to throw out the baby with the bath water” when oversight of the claims management industry is taken over by ‘tougher’ FCA
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Online only
Tech & Innovation Awards: Looking for this year’s technology stars
Nominations for the 2016 Tech & Innovation Awards close soon. Last year’s winners talk about the difference an Insurance Times Technology Award has made
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Online only
New entrants put pressure on cost of home cover
The price of home insurance has fallen as competition grows in the market, while over 50s’ growing confidence in buying on comparison websites is also having an effect
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Online only
June 2016 issue
Cover story: Gallagher and Marsh plot mergers and acquisitions … but insurers back smaller firms
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Agenda
PRA Returns: Personal lines remain healthy for insurers – for now
Seven insurers analysed reported an average combined operating ratio of 99.7% for 2015
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Agenda
PRA Returns: Aviva top household performer
Aviva reported the best performance of the seven insurers analysed in 2015 for household insurance, with a 93% overall COR. This is despite reserve strengthening adding one percentage point to its current year COR of 92.1%. RSA and Direct Line Group were the only other two ...
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Agenda
PRA Returns: Aviva top performer in accident/health
Aviva was the best performing insurer analysed for accident and health business, reporting an overall COR of 92.9% for 2015 after reserve releases shaved 1.2 percentage points off an already profitable current year COR of 94.1%. AXA was the biggest beneficiary of reserve releases, knocking 2.7 ...
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Online only
PRA Returns: DLG best performer in personal motor
Motor was once again the worst performing personal business line, with all but two of the insurers falling to an underwriting loss in 2015. On aggregate, the seven insurers studied reported an overall COR of 102.4%, despite reserve releases improving the current year COR by 14 ...