Handle with care
Issue 11-03-2010
In a tough economy, it can be tempting to try to keep hold of your clients at any cost. But when they are losing your business more money than they bring in, it’s time to tackle that toxic client
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Cover Story
News
Marsh tie-up creates new broker arm
Issue 11-03-2010
Pro Broker and HSBC Insurance combo will provide two-tier offering
Maven seeks broker partners for £50m income mission
Issue 11-03-2010
Managing director admits it will be 'a bit of a stretch' to hit target
CII task force calls for new standards
Issue 11-03-2010
Proposed framework is 'ambitious but realistic', says chairman Barry Smith
Westinsure ups GWP to £300m and vows to stay independent
Issue 11-03-2010
Chief exec says deals with core insurers have been strengthened
Rejigged UK General holds on to regional branch network
Issue 11-03-2010
'Small number' of jobs will be lost following strategic review
Financial News
Aviva results show £1.1bn drop in premium last year
Issue 11-03-2010
Insurer posts 20% drop in net written premium and operating profit, and pledges growth in 2010
Hardy branches out to grow premium income by £69m
Issue 11-03-2010
Benign wind season and tighter underwriting helped improve COR to 78.1%
News Analysis
For FSCS sake
Issue 11-03-2010
The recession has put a lot of pressure on insurance brokers, and the Financial Services Compensation Scheme is about to pile on a whole lot more. With some firms citing levy increases of around 600%, it’s time to say ‘enough is enough’
People & Opinion
Industrial strength performance
Issue 11-03-2010
Results emerging from the Lloyd’s market are excellent, but will the soft market cause problems for the future?
Leader: Your chance to tell them what you want
Issue 11-03-2010
With the general election now looking a dead cert for May, it’s time to think about what we want from the politicians asking for our votes
Bringing back the consumer faith in PPI
Issue 11-03-2010
As PPI awaits final measures from the Competition Commission, how can it repair its reputation?
Markets & Risks
Let the Games begin
Issue 11-03-2010
Managing the risk of any big event means covering all bases, with some serious forward-planning. Insurance Times gets a play-by-play account of the work that goes into the big one – the Olympic Games
Claims
Giant step forward
Issue 11-03-2010
Lloyd’s major transformation of the way that claims are processed promises to divide up responsibility for claims more efficiently. But the pilot is revealing plenty of challenges
Backchat
Backchat: Hitting the high notes
Issue 11-03-2010
Oscars week has found The Insider in leisure mode – mixing with the stars, celebrity spotting and improving various ball skills
