Analysis
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IT InterviewMark Colonnese: An ‘underserved’ pet insurance market leaves insurers ‘plenty of room for growth’
Investing in the latest technology will be a ‘real game changer’ for both businesses and customers
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Features
Briefing: Test case was tip of the iceberg as insurers continue to wade through BI claims
Time flies when your claims function is inundated with business interruption claims – this week marks a year since the FCA’s initial test case hearing
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Features
Briefing: Gefion bankrupt - why do brokers lose their senses with unrated insurers?
Gefion’s bankruptcy repeats the familiar tale of unrated insurers
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IT Interview
Russell Corbould-Warren: The ex-Uber boss reinventing insurance for independent workers
The former Uber boss, who joined Collective Benefits earlier this year, tells Insurance Times his plans for tackling the growing protection gap created by the emergence of the gig economy
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IT Interview
Jeffrey Skelton: Industry could be entering ‘renaissance period’ for new insurance products
Plus, the FCA’s general insurance pricing reform has encouraged brokers to use data enrichment at renewal to ensure prices are ‘accurate’ says Europe MD
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Features
Industry braces as full effect of pandemic and whiplash claims reform coinciding yet to be seen
Long Covid could add an extra layer to coronavirus disease claims, however establishing causation will prove difficult, says roundtable attendees
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Features
Briefing: Industry ‘nervous’ about potential ‘avalanche of claims’ missing from OIC portal
At long last, the Official Injury Claim portal is here. Insurance Times ’s Fraud Charter attendees reveal current concerns with its functionality amid low claims notifications
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Features
Briefing: Aviva, Allianz, RSA and AXA - who’s top and why it matters
Insurance Times places Aviva, RSA, AXA and Allianz under the microscope on underwriting combined ratios
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IT Interview
Tara Parchment: HNW expertise and advice is ‘irreplaceable by technology’
Building relationships and client trust in products will enable the ‘very best of the high net worth insurers to shine’
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IT Interview
Scott Egan: There will be ‘no radical about-turns’ in RSA’s strategy following Intact takeover
Instead, RSA’s new owners will help the insurer ‘accelerate our plans’ around ‘outperformance’
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Features
Lloyd’s boss John Neal has ‘big ambition’ to build the most advanced insurance marketplace
Neal says he is ’particularly encouraged by the human spirit of colleagues across the market during an exceptionally tough period’
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Features
Opinion: Claims shop window applauded for pandemic-driven innovation
Editor Katie Scott explains why this year, celebrating claims excellence is all the more pertinent
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Features
Etrading assists broker resilience, but delayed referral times cause frustration
Etrading rather than ‘e-transacting’ needs to be the focus moving forward if insurers and brokers are ‘to really develop a meaningful understanding of the business and opportunities’
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IT Interview
John Read: Hard market is brokers’ ‘saviour’ for preserving earnings
With the hard market ‘still here with a vengeance’, brokers face ‘additional difficulties’ in explaining the impact on premiums to clients
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IT Interview
Gavin Sewell: Honcho keen to create ’plumbing’ for multi-car propositions
The reverse auction marketplace also has plans to focus on partnerships this year
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IT Interview
Car insurance needs to adapt for ‘changing marketplace for the future’ – LV=GI
Insurers will have to adapt to bring ‘value’ to the consumer beyond insurance, says insurer managing director
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Features
Fraudsters unafraid to ‘exploit hard times’ for insurance scams
Insurance industry needs more time to understand the ‘ripple effects’ of recession-induced fraud
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Features
Briefing: Brokers’ purse strings threatened by PI cover costs
The FCA’s test case has contributed to broker PI being ‘in a very, very difficult position’ says network MD, as Covid exclusions also cause costs to escalate
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News Analysis
Soaring professional indemnity insurance pricing and low trust creates ‘perfect storm’
An expert panel at Biba’s conference last month discusses the current state of the professional indemnity insurance market
