Analysis
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Online onlyBriefing: ComparetheMarket shows how weak insurers are versus intermediaries
ComparetheMarket’s abuse of power is remarkable. Distribution’s grip on insurers continues to grow. Can it be stopped?
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IT Interview
In Focus: Independent brokers have ‘a mindset for survival’ – Ethos Broking
Building resilience while navigating the Covid-19 pandemic lies in forging progressive growth supported by the foundations of culture, communications and care, says Ethos Broking’s managing director
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Features
Briefing: Productivity vs staff wellbeing – the homeworking conundrum
Productivity gains should not be at the detriment to employee wellness, especially as the pandemic presents a ‘mental health timebomb’
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IT Interview
Industry has work to do to regain customer confidence – Zurich
Zurich UK’s head of retail believes insurers are ‘absolutely all aligned’ to repairing the reputational damage caused by the FCA’s test case and confusion over business interruption cover
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News Analysis
FCA labels insurers’ arguments as ‘far-fetched’ in Supreme Court hearing
However, insurers claim that there ‘is no justification for engineering contractual wording to accommodate unique circumstances which have occurred subsequently’
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News Analysis
Premiums soar for independent financial advisors’ PI as insurers dwindle
As the UK approaches a pandemic induced recession, advice firms are facing higher premiums as insurers that provide professional indemnity for advisors have significantly reduced after a series of regulatory changes, constraints and historical blunders. Insurance Times investigates what this means for insurers and IFAs – and whether ...
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Latest News
Briefing: ComparetheMarket’s shameful abuse of power
Competition watchdog’s report into ComparetheMarket offers a damning verdict on a company abusing its power
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IT Interview
Zurich targets regional brokers to achieve business growth
An 18-month transformation strategy has seen a lot of change at insurer Zurich – Insurance Times looks under the bonnet with the firm’s UK head of retail
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Online only
Briefing: Why an RSA takeover might actually be very good for brokers
Brokers’ gut reaction may be one of concern at the RSA takeover, but there is likely to be more upside than downside
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Features
How ‘standards’ can help brokers and underwriters
With the pandemic ongoing e-trading has become a vital tool to do business, but standards are still needed especially as the market is always evolving Polaris tells Insurance Times
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IT Interview
Technology is still the ‘bedrock of our business’ – CFC Underwriting’s Dave Walsh
With CFC Underwriting making it onto Insurance Times’s Top 50 Brokers podium yet again, the firm’s chief executive and founder Dave Walsh discusses how it started out in the dot-com era, emphasising that technology is still at the business’s heart today
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Features
Briefing: Collaboration needs to continue post-pandemic for ‘adversarial’ personal injury sector
Despite insurance being fundamentally built on partnerships, the personal injury sphere has long been described as ‘adversarial’ – why has it been so hard to work together?
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Latest News
Opinion: Could Covid be hastening the end of brokers going into Lloyd’s to place business?
Technology was always going to be part of Lloyd’s of London’s future, but the pandemic has accelerated its adoption. Will brokers going into Lloyd’s physically become a thing of the past and how will the ‘Future at Lloyd’s’ look post-Covid?
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Features
Business interruption has left customers confused, anxious and angry - Brightside chief exec
Insurance industry ’hasn’t covered itself in glory’ over business interruption claims, says Brendan McCafferty
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News Analysis
Brokers react to consortium’s ‘strong bid for an iconic brand’ in potential RSA purchase
UK brokers believe RSA’s potential new owners should build on the insurer’s firm legacy foundations, while others in the industry say external ownership could prove positive
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IT Interview
Minster Law unveils digital claims portal to tackle customer apathy
Law firm boss emphasises that the legal sector needs to ‘come to the table with solutions’ to combat the personal injury market’s challenges
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IT Interview
Recruitment ‘not about hitting a number’, says Gallagher’s Michael Rea
The broker’s UK retail chief executive reveals his plans for growing Gallagher’s staff base
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Latest News
Briefing: Claims service could come under the microscope after FCA’s pricing report
Commercial brokers told Insurance Times that a quality claims service is more important than competitive pricing, aligning with the FCA’s refreshed stance around fair value
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News Analysis
FCA dual pricing ban could be ‘catalyst’ for Amazon to enter insurance
With rumours of Amazon entering the motorcycle and car insurance market, Insurance Times takes a closer look at how it might affect the industry
