Claims Technology
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Latest NewsTechnology implementation is ‘do or die’ for insurance sector
Brokers ‘need to get real’ about consumer expectations, say experts
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Latest News
CII names top technological trends in claims
Small claims are likely to be automated but this could impact customer satisfaction scores
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Latest News
Axa Retail boss relays future success strategy – BrokerFest2022
There is much to be learned from big tech players like Google and Amazon, she says
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Insight
In Focus: Digital transformation in the claims arena is no ‘panacea’
Digitising the claims journey for customers is just ’one piece of the jigsaw’ that insurance firms should consider when plotting business goals and ambitions
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Latest News
FloodFlash updates broking platform to address key parametric problem
The tool is ’a paradigm shift in mass market parametric insurance’, according to MGA chief executive
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Insight
In Focus: The OIC portal one year on – success or failure?
Three experts share their perspective on how the Official Injury Claim portal is performing as the system passes its first birthday
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Latest News
‘Lots of uncertainty’ remains over OIC portal – Admiral
Some ramifications of the portal are clear, but more time is needed to fully understand others
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Insight
Briefing: Elon Musk takes insurance in-house at Tesla – can the industry keep pace?
As the electric vehicle revolution continues, Musk is set to gain a key position in the insurance sector, providing further competition for insurers
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Latest News
Whiplash reforms have ‘dampened a rise in claims’ – MoJ’s David Parkin
Plus, the Official Injury Claim portal has not been ‘swamped by CMCs’ as predicted, says deputy director
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Latest News
Revealed: Claims Excellence Awards 2022 – winners and reaction
Amid the glitz and glamour of a Kensington-based ceremony, some firms took home multiple awards - was it you?
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Latest News
Anti-fraud focused OIC portal amendments are vital for the future
The current portal’s set up is a ‘fraudsters’ paradise’, says Carpenters Group director
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IT Interview
Yonatan Hatzor: The parametric MGA focused ‘on a big problem and not a solution’
Fresh from success at Lloyd’s Lab, the MGA has ambitions to provide ‘a more holistic solution to cover any type of downtime’, says chief executive
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Latest News
Nuvalaw welcomes four new law firms to its ADR platform
One law firm hopes the resolution will become an ‘industry blueprint’ for tackling OIC-related issues
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Insight
‘Only a matter of time’ until parametric insurance becomes the norm
Industry experts estimate that cover for IT downtime will be ‘the next stage of growth in parametric insurance’
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IT Interview
Mark Wood: Breaking even a ‘priority’ for Ondo ahead of fulfilling market expansion ambitions
The insurtech has plans to expand into colder climates, using IoT-based detection device to tackle escape of water claims
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Latest News
Prestige Insurance Holdings launches new broking brand into Northern Ireland
The firm’s app aims to change the car insurance journey for both consumers and insurers
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Latest News
New CRU data confirms continued decline in motor claims
Numbers for motor injury claims are at ‘historic lows’, says ACSO executive
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IT Interview
Q&A: Brokers are ‘perfectly positioned’ to offer personalised claims service – LexisNexis Risk Solutions
LexisNexis Risk Solutions’ senior manager of claims, Kajal Vakas, talks data enrichment with Insurance Times’ head of research Savan Shah
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IT Interview
Richard Coleman: Charitable ownership ensures ‘high standards’ at Ecclesiastical
UKGI managing director tells Insurance Times how having a charitable purpose ‘brings out the best in us’ as the insurer eyes growth in ‘areas where we have pretty low market penetration’
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Latest News
Handl Group buys IPRS Group
Chief executive describes the acquisition as ’a significant growth opportunity’
