Claims Technology – Page 2
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NewsAegis London announces new proposition to enhance claims communication
’Opal Claims is one of the first of its kind and we’ve not certainly seen anything like it in the London market,’ says head of claims
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IT InterviewSubsidence claims costs increasing at ‘pretty uncomfortable rate’ – Innovation Group
Insurers could end up applying exclusions in certain areas to better manage costs, says managing director
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NewsAxa Partners and Arc Legal partner with Sky over new smart home offering
The two chosen firms said the tender process for the partnership was ’very competitive’
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Sponsored ContentCarpenters Group: Why are there no fraud checks on the OIC portal?
Donna Scully, director at Carpenters Group, emphasises that more data around bad behaviour on the Official Injury Claim portal must be released
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NewsOngoing inflation is like motor insurance industry ‘kryptonite’
Solera’s vice president for industry relations tells Insurance Times why increasing inflation could be like kryptonite
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Sponsored ContentRe-evaluating business models, goals and objectives in 2023 – Gallagher Bassett
Gordon Vater, managing director of the technical division at Gallagher Bassett, explores the main factors contributing to shifts in the insurance sector and shares solutions insurers need to know to leap forward this year
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NewsInsurers’ appeal over court’s hybrid injury decision criticised as case backlog mounts
Industry commentator believes ‘insurers seem to be cutting off their nose to spite their face’ with move to disagree Court of Appeal finding
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NewsBroker claims service battle still to be won – Gracechurch
Insurers need to invest in their claims operations if they want to keep pace with the demands of their clients, says managing director
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NewsFraud experts warn of worrying rise in physiotherapist-driven ‘prognosis creep’ on OIC portal
The time needed for claimants to provide medical reports has increased in some cases, raising the risk of fraud
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Sponsored ContentWeathering macroeconomic storms through claims partnerships – Gallagher Bassett
Gallagher Bassett’s UK chief executive, Simon Pemberton, and chief client officer, John Fearn, assess the challenges being faced in the insurance industry today and how to best combat them
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IT InterviewQ&A: ‘Granular claims data with cross-search functionality has been a big blind spot for the market’ - LexisNexis Risk Solutions
Insurance Times speaks with Carla McDonald, director of insurance claims product management at LexisNexis Risk Solutions, about how claims data can be better utilised to support brokers
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IT InterviewQ&A: Markerstudy supports ‘broker partners by being responsive and agile’
Insurance Times catches up with Amanda Fox, head of broker management and product governance, at MGA Markerstudy
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IT Awards 2022Insurance Times Awards 2022: Horwich Farrelly’s Holly technology ‘is the result of collaborative working at its very best’
David Scott, partner and head of innovation and client solutions at Horwich Farrelly, reveals why the law firm should take the prize for Excellence in Technology – Service Provider at the 2022 Insurance Times Awards
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IT InterviewQ&A: Ola Jacob reflects on being Tech Champion of the Year 2022
Ahead of this week’s Insurance Times Awards on 8 December, FloodFlash’s broker success manager - Ola Jacob - reflects on how it felt to win the Technology Champion of the Year accolade at Insurance Times’ Tech and Innovation Awards in September 2022
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NewsMoJ accused of failing to address whiplash reform challenges
Industry commentators are still concerned that there is ‘a huge gap in public knowledge’ about the Official Injury Claim portal’s existence
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IT Awards 2022Insurance Times Awards 2022: Zurich’s video calling tool provides ‘another level of personalisation’
Helen Rogers, head of digital customer journey at Zurich UK, tells Insurance Times why she thinks the insurer should win the Excellence in Technology - Claims accolade, at the 2022 Insurance Times Awards
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IT Awards 2022Insurance Times Awards 2022: Axa is ‘creating fast, seamless, end-to-end digital journeys for claims’
Melanie Kill, claims transformation director at Axa, tells Insurance Times why she believes the insurer should win the Insurer Innovation of the Year category at the 2022 Insurance Times Awards
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IT Awards 2022Insurance Times Awards 2022: ParaCode enables claims handlers to ‘accurately processes a greater volume of claims’
Jim Parsons, chief executive of ParaCode, discusses why the software firm should win the Excellence in Technology - Claims category at the 2022 Insurance Times Awards
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IT Awards 2022Insurance Times Awards 2022: Excellence in Technology - Claims finalists announced
Six firms are competing to win the Excellence in Technology - Claims prize at this year’s Insurance Times Awards
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NewsYounger customers have higher expectations for claims resolution – Sprout.ai
As generation Z and millennials tend to be more digitally literate than other age groups, the demand from them for faster and more convenient customer service is higher
