Claims Technology – Page 5
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Sponsored ContentLeveraging technology, data and analytics to achieve better outcomes – Gallagher Bassett
Claims management firms have long used data, alongside continuing to embrace technology, to drive operational improvements. Charlotte Harrison, senior business development manager at Gallagher Bassett, shares how data can be used to achieve good customer outcomes
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NewsTechnology implementation is ‘do or die’ for insurance sector
Brokers ‘need to get real’ about consumer expectations, say experts
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NewsCII names top technological trends in claims
Small claims are likely to be automated but this could impact customer satisfaction scores
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NewsAxa Retail boss relays future success strategy – BrokerFest2022
There is much to be learned from big tech players like Google and Amazon, she says
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Sponsored ContentGallagher Bassett: What will the future claims landscape look like?
As the insurance industry continues to bounce back from the Covid-19 pandemic, many are debating what the claims landscape will look like moving forward. Gallagher Bassett’s UK claims director, Andrew Parker, assesses what the future of claims will look like over the next five years
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AnalysisIn Focus: Digital transformation in the claims arena is no ‘panacea’
Digitising the claims journey for customers is just ’one piece of the jigsaw’ that insurance firms should consider when plotting business goals and ambitions
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NewsFloodFlash updates broking platform to address key parametric problem
The tool is ’a paradigm shift in mass market parametric insurance’, according to MGA chief executive
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AnalysisIn Focus: The OIC portal one year on – success or failure?
Three experts share their perspective on how the Official Injury Claim portal is performing as the system passes its first birthday
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News‘Lots of uncertainty’ remains over OIC portal – Admiral
Some ramifications of the portal are clear, but more time is needed to fully understand others
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AnalysisBriefing: Elon Musk takes insurance in-house at Tesla – can the industry keep pace?
As the electric vehicle revolution continues, Musk is set to gain a key position in the insurance sector, providing further competition for insurers
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NewsWhiplash reforms have ‘dampened a rise in claims’ – MoJ’s David Parkin
Plus, the Official Injury Claim portal has not been ‘swamped by CMCs’ as predicted, says deputy director
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NewsRevealed: Claims Excellence Awards 2022 – winners and reaction
Amid the glitz and glamour of a Kensington-based ceremony, some firms took home multiple awards - was it you?
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NewsAnti-fraud focused OIC portal amendments are vital for the future
The current portal’s set up is a ‘fraudsters’ paradise’, says Carpenters Group director
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IT InterviewYonatan Hatzor: The parametric MGA focused ‘on a big problem and not a solution’
Fresh from success at Lloyd’s Lab, the MGA has ambitions to provide ‘a more holistic solution to cover any type of downtime’, says chief executive
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NewsNuvalaw welcomes four new law firms to its ADR platform
One law firm hopes the resolution will become an ‘industry blueprint’ for tackling OIC-related issues
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Analysis‘Only a matter of time’ until parametric insurance becomes the norm
Industry experts estimate that cover for IT downtime will be ‘the next stage of growth in parametric insurance’
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Sponsored ContentWinn Group: The value of a 24/7 operation within the accident management and insurance sectors
Winn Group’s head of business development, Mark Pallas, examines why the use of 24/7 services has increased exponentially in both the accident management and insurance industries in recent years.
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IT InterviewMark Wood: Breaking even a ‘priority’ for Ondo ahead of fulfilling market expansion ambitions
The insurtech has plans to expand into colder climates, using IoT-based detection device to tackle escape of water claims
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NewsPrestige Insurance Holdings launches new broking brand into Northern Ireland
The firm’s app aims to change the car insurance journey for both consumers and insurers
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NewsNew CRU data confirms continued decline in motor claims
Numbers for motor injury claims are at ‘historic lows’, says ACSO executive
