Claims – Page 3
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News
Concerns raised over FOS' 'stealth tax' plans for complaints
’This is no way to proceed,’ says executive director
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News
Luxury watch theft ‘growing concern’ for insurance sector
’It is a common worry for underwriters, brokers and, of course, the individuals who are the victims of such crime,’ says director of private clients
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News
Claims costs crank up motor premiums by 12% between 2023’s Q3 and Q4
Trade association confirms that motor insurance premiums have accelerated 34% year-on-year
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News
Top 10 London market insurers for ‘outstanding’ claims service revealed
’Claims service across the London market has improved this year,’ says managing director
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IT Interview
Spotlite Claims Q&A: AI a ‘learning curve’ for insurers in entertainment industry
’The use of new and emerging technologies is creating a new set of potential risks,’ says director
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News
Insurers warned as personal injury motor claims fall to record low
’The insurance industry cannot now claim that lower-value personal injury claims are responsible for rising motor premiums,’ says executive director
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News
Ageas making ‘market-first’ move to better protect policyholders against extreme weather
’We are finding innovative ways to better protect our customers,’ says claims director
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News Analysis
Briefing: Post Office scandal reawakens AI concerns
AI-powered chatbots have been known to hallucinate and spit out ‘unpredictable’ results, but could faulty software accounting systems from the late nineties be a sign of what’s to come with the technology?
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News
Storm damage among top three claims from property clients – Lansdown
’Regular property maintenance checks are key to ensure your home is weather-proof,’ says claims manager
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News
Sprout.ai set to overhaul claims processing ‘pain point’ with AI solution
’The insurance claims process is one of the biggest pain points for customers and insurers alike,’ says chief executive
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News
NatWest teams up with Allianz Partners to bolster travel insurance offering
’We look forward to delivering peace of mind to NatWest Group’s customers,’ says chief sales and distribution officer
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News
Surge in cruise passengers claiming for missed port incidents
’There are a number of key things that people need to consider,’ says brand manager
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IT Interview
Personalised cover key for UK travel insurance customers – Cover Genius
Covid-19 was a catalyst for change in many lines, but travel insurance saw a major shift as UK consumers have become ’more savvy’
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News
Firms warned that AI could impact liability claims
’Organisations need to be aware of these risks and how best to mitigate them,’ partners say
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News
Is the industry doing the ‘right thing’ when it comes to AI?
’It’s essential that, when incorporating AI, the industry does the right thing by thinking about AI from the consumer perspective,’ says head of marketing
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News
NordVPN to launch new insurance product to protect consumers against shopping fraud and scam loss
’While cybersecurity and privacy tools help to protect internet users from a technical perspective, human error remains an essential factor in cybersecurity,’ says cofounder
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News
JLR reveals new insurance solution for Range Rover clients struggling to get cover
’Customers of luxury cars and other luxury items are experiencing an increase in thefts due to organised criminal activity in the UK,’ says spokesperson
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News
Edgeley calls for ‘closer collaboration between insurers and brokers on insurer service
For Edgeley, there is a need for closer collaboration between insurers and brokers to ensure efficient ’client service’
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News
Home insurance prices surge at record pace
’We anticipate further increases in premiums over the coming months,’ says senior insight analyst
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IT Interview
Insurance Times Advent Calendar: Ola Jacob
For the sixth day of advent, Descartes Underwriting UK and Ireland business development director Ola Jacob talks about the magic of parametric insurance and why insurance is a ’beautiful business’