Claims – Page 7
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NewsFCA issues stern warning as it clamps down on home and motor insurers
’We found too many examples of customers not receiving the service they’re entitled to,’ says executive director
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News AnalysisBriefing: Motor insurers should not just be worried about pressures on profitability
An analysis has found that motor insurance is the most complained about business line in UKGI
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News AnalysisBriefing: D&O pricing may come down to a question of commitment
While pricing in this line is falling for customers, it is consistency they truly crave
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IT InterviewGlenn Stevens: Loss adjusters a ‘fourth emergency service’ for customers in time of need
The senior major and complex claims adjuster explains the importance of building relationships after being crowned Claims Champion of the Year
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News‘Tough’ 2023 predicted for motor insurance market as high COR forecast
’This is undeniably a tough time to be a motor insurer,’ says business management consultant firm
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NewsBackchat June 2023
Insurance claims, superhero cycle rides, SMEs and who is the newest (and youngest) member of Insurance Times? You heard it here first…
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NewsClaims Excellence Awards 2023 in pictures
The photos are in for our hottest awards so far, which saw some lucky double winners and some firms pick up their very first Insurance Times Claims Excellence Award – can you spot yourself?
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NewsRevealed: Claims Excellence Awards 2023 – winners and reaction
There were some lucky double winners and some firms picked up their very first Insurance Times Claims Excellence Award at our hottest awards so far – was it you?
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IT InterviewSubsidence claims costs increasing at ‘pretty uncomfortable rate’ – Innovation Group
Insurers could end up applying exclusions in certain areas to better manage costs, says managing director
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IT InterviewJames Webster: Claims service ever more vital in the face of current challenges
While challenges persist the claims market ‘seems to have settled down’, says head of specialty claims
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NewsBelow inflation rise in combined home buildings and contents insurance costs
’Insurers appreciate these continue to be tough times for many households,’ says general insurance manager
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NewsInsurance warning as data reveals tools stolen every 15 minutes in 2022
The crime is ‘hugely disruptive for hardworking tradespeople who rely on their tools for their livelihoods’, says product manager
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News AnalysisSimon Collings: Market in transition as underwriters become more aggressive
The insurance sector is seeing signs that point towards ‘a market in transition’, says managing director
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News AnalysisConsolidation of PI law firms poses new classes of risk for insurers
Increased demands for profit at consolidated claimant law firms will come ’at the cost of the insurance industry and its clients,’ says partner
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News AnalysisMinster Law is ‘prepared for the future’ despite financial challenges
’Nobody can be in any doubt that this is a challenging market’, says chief executive
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NewsProperty claims for flood damage significantly drop
Industry commentators believe the decrease boils down to work done by the UK government and flood resillience schemes
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News AnalysisBriefing: New injury rules getting personal as lawyers respond to MoJ
Proposed changes would represent a ‘savings windfall’ for insurers, says association president
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NewsReduced risk appetite for political violence amid increasingly ‘unpredictable’ landscape – Howden
Specialist insurance broker Howden says reinsurers have taken a financial hit in recent years
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Sponsored ContentCarpenters Group: Why are there no fraud checks on the OIC portal?
Donna Scully, director at Carpenters Group, emphasises that more data around bad behaviour on the Official Injury Claim portal must be released
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Sponsored ContentThe digital trends taking over this year – Gallagher Bassett
John Fearn, chief client officer for Gallagher Bassett UK, discusses the digital trends of 2023 and how leveraging innovation can create a competitive advantage in the marketplace
