Covid-19 – Page 5
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IT InterviewPIB targets M&A in Europe because it is ‘just running out of opportunities in the UK’
Although not aiming for world domination, PIB Group does want to ‘build a volume business right across Europe’, says chief executive
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IT InterviewRSA UK&I boss Ken Norgrove responds to two star broker service result
The chief executive admits that RSA’s broker service has been ‘at best average’
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NewsBrokers and insurers working at ‘two different speeds’ during Covid has been ‘frustrating’ - PIB
Broker chief executive ‘wouldn’t use’ Covid-19 ‘as an excuse in my business’ for delayed communications
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NewsSMEs emerging from pandemic risk being underinsured – Allianz
Mending data visibility between brokers and insurers will be key amid potential future operating model challenges
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AnalysisAre usage-based policies set to disrupt the post-Covid SME insurance market?
Small business owners struggled during the pandemic amid high profile BI litigation, but brokers have also faced correlating service challenges
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AnalysisHospitality group BI judgment could signal ‘flood of further cases’ ahead
Insurers could still face ‘potentially significant’ claims exposure around BI policy interpretations, despite intention of test case judgments
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NewsLloyd’s returns to profit with £2.3bn in full-year 2021 results
£2.9bn was paid to customers impacted by Covid-19
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IT Interview‘Doing what we say we will do’ leads Covéa Insurance to five star rating in 2022’s commercial lines report
Brokers have a ‘right to expect’ promises to be delivered, says commercial operations and distribution director
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NewsAdmiral chooses Nuvalaw and Trust Arbitration to fast track personal injury claims
The new solution can expedite motor claims resolutions from weeks to days and cut costs for insurers
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NewsIndustry at digitalisation crossroads post-pandemic – Allianz’s Sirma Boshnakova
Insurance firms must build ’technology with a heart’ and maintain ‘a human touch’ to avoid ’alienating’ consumers, says insurer board member
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News‘No silver bullet’ for repair supply chain issues
Brexit, Covid-19 and the Russia-Ukraine conflict have combined to create ’utterly unprecedented’ supply chain challenges
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NewsEcclesiastical reports pre-tax profit despite slight COR increase
Despite the UK ’still living with Covid-19’, the insurer believes it has had ’an outstanding year’ in 2021
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NewsMinster Law to offer brokers claims service that is ‘bothered’ about protecting indemnity spend
Chief executive reveals that law firm is ‘absolutely exploring’ how to support smaller brokers with claims
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NewsCo-op Insurance and aggregator partner on pet cover
High premiums for pet insurance are putting pet lovers off adopting a furry friend, but Co-op Insurance’s discounted new policy could help
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NewsBy Miles enters Italy with pay-by-mile proposition
Italy is the first stop for the insurtech as it gears up to expand into other European territories
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AnalysisAviva recaptures commercial line five star rating following broker engagement drive
The insurer has pursued ‘rigorous engagement’ with brokers in an effort to be ‘visible and engaged’ during the Covid-19 pandemic
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IT InterviewMarkel UK attributes four star report rating to sustainability focus
The insurer has also sought to ensure that Covid-19 has not been ‘an excuse not to pay’ claims, says divisional director
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NewsYoung renters struggle to afford cover amid financial pressures
UK general insurers therefore have a key role to play in preventing the decline of household penetration rates
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AnalysisOpinion: Insurers still drowning in BI claims backlog
One year on from the FCA’s first publication of BI claims payment data, editor Katie Scott reviews the industry’s progress to date
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NewsERS premiums and COR hit by Covid-19
Underwriter confident of disciplined underwriting strategy despite results dip
