Expert Views
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People & OpinionThe cloud has a silver ‘security’ lining – Open GI
Open GI’s chief information officer Giles Baxter explains why brokers should move to cloud-based solutions, as cyber security risks get ever more sophisticated
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People & Opinion
A turbulent time for repairers - what can the industry expect in the next 12 months?
Matthew Stansfield, operations director of motor engineering at Davies, reflects on the challenges arising for repairer networks as the UK emerges from the Covid-19 pandemic
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People & Opinion
Using natural language processing to boost underwriters’ productivity – Re:infer
Communications work has become a real burden in underwriting, but insurers can automate a great deal of it with natural language processing, according to Ed Challis, chief executive of Re:infer
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People & Opinion
OIC portal data raises questions – Carpenters Group
The data published by the Motor Insurers’ Bureau (MIB) regarding the first three months of operation on the Official Injury Claim (OIC) portal poses some interesting questions. Carpenters Group director Donna Scully takes a closer look at the potential problems so far
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People & Opinion
Process intelligence is needed to drive better underwriting outcomes – ABBYY
ABBYY’s solution marketing manager for insurance Eileen Potter discusses how automation and artificial intelligence can support better insurance processes and outcomes
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People & Opinion
Open finance has endless possibilities for insurance industry – EXL Service
EXL, a global analytics and digital solutions company, discusses how open finance signals ‘a new spirit of partnership’ between consumers and carriers
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People & Opinion
Supporting brokers following the FCA’s 2022 fair value reform deadline – Close Brothers Premium Finance
Elliott Hayes, Close Brothers Premium Finance’s commercial sales director, explains how the premium finance provider is helping brokers ahead of the FCA’s final deadline for its general insurance pricing reform
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People & Opinion
How to futureproof your MGA business – Gallagher Bassett
Charlotte Harrison, Gallagher Bassett’s MGA business specialist, tells Insurance Times how MGAs can futureproof their businesses against the backdrop of Covid-driven uncertainty
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People & Opinion
Industry collaboration is the only way to defeat fraud challenges – Carpenters Group
Faye Fishlock, head of defendant services at Carpenters Group, looks at the insurance fraud issues the industry is facing following feedback from the latest Fraud Charter roundtable
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People & Opinion
Premium finance is a win-win – Premium Credit
Adam Morghem, strategy, marketing and communications director at Premium Credit, explains the advantages of offering premium finance to customers
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People & Opinion
Shield small business clients from increased cyber risks — Travelers
With businesses now returning to office-based working, Travelers Europe’s head of cyber Davis Kessler suggests how small businesses should protect themselves from increased cyber risks
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People & Opinion
How communications mining enables straight through processing for underwriters – Re:infer
Ed Challis, co-founder and chief executive of Re:infer, explores the intellectual waste created by emails and the value communications mining could therefore hold for underwriters
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People & Opinion
Making sense of the FCA’s pricing rules – Pearson Ham
With the first round of new regulations aimed at ending price walking set to take effect at the end of September, Pearson Ham director Stephen Kennedy answers questions on what the changes will mean
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People & Opinion
Insurtech tools are a must to support compliance and meet customer expectations – Cazana
Roland O’Neil, Cazana’s strategic partnership manager, tells Insurance Times how using insurtech can help insurers treat customers fairly while embracing digital transformation
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People & Opinion
Industry collaboration is key to making OIC portal truly work – Carpenters Group
Carpenters Group director Donna Scully gives her perspective on how the new Official Injury Claim portal is working so far, highlighting potential problems for industry participants
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People & Opinion
Customer-centric innovation bringing change to a traditional market – PremFina
Disruption and innovation in the premium finance market will help put the customer in control, according to PremFina chief executive Bundeep Singh Rangar
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People & Opinion
Are we all getting over Covid-19? – Manchester Underwriting Management
Richard Webb, director of Manchester Underwriting Management, tells Insurance Times about the lingering effect of the Covid-19 pandemic on insurance firms – and the fallout yet to be faced
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People & Opinion
How insurers can prioritise digital transformation efforts – ABBYY
Eileen Potter, solution marketing manager, insurance, at ABBYY, talks about how the use of automation technology could drive major cost savings for the insurance industry and let businesses create a better experience for customers
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People & Opinion
Collaboration is key to whiplash reforms – Carpenters Group
Faye Fishlock, head of defendant insurance services at Carpenters Group tells Insurance Times why collaboration is key to whiplash reforms
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People & Opinion
Premium finance has its benefits – Premium Credit
Premium Credit’s chief sales and marketing officer Owen Thomas tells Insurance Times on how insurance premium finance can be useful to clients, brokers and insurers alike
