Expert Views – Page 3
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People & OpinionHow to futureproof your MGA business – Gallagher Bassett
Charlotte Harrison, Gallagher Bassett’s MGA business specialist, tells Insurance Times how MGAs can futureproof their businesses against the backdrop of Covid-driven uncertainty
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People & Opinion
Premium finance is a win-win – Premium Credit
Adam Morghem, strategy, marketing and communications director at Premium Credit, explains the advantages of offering premium finance to customers
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People & Opinion
Industry collaboration is the only way to defeat fraud challenges – Carpenters Group
Faye Fishlock, head of defendant services at Carpenters Group, looks at the insurance fraud issues the industry is facing following feedback from the latest Fraud Charter roundtable
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People & Opinion
Shield small business clients from increased cyber risks — Travelers
With businesses now returning to office-based working, Travelers Europe’s head of cyber Davis Kessler suggests how small businesses should protect themselves from increased cyber risks
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People & Opinion
Industry collaboration is key to making OIC portal truly work – Carpenters Group
Carpenters Group director Donna Scully gives her perspective on how the new Official Injury Claim portal is working so far, highlighting potential problems for industry participants
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People & Opinion
How communications mining enables straight through processing for underwriters – Re:infer
Ed Challis, co-founder and chief executive of Re:infer, explores the intellectual waste created by emails and the value communications mining could therefore hold for underwriters
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People & Opinion
Insurtech tools are a must to support compliance and meet customer expectations – Cazana
Roland O’Neil, Cazana’s strategic partnership manager, tells Insurance Times how using insurtech can help insurers treat customers fairly while embracing digital transformation
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People & Opinion
Making sense of the FCA’s pricing rules – Pearson Ham
With the first round of new regulations aimed at ending price walking set to take effect at the end of September, Pearson Ham director Stephen Kennedy answers questions on what the changes will mean
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People & Opinion
How insurers can prioritise digital transformation efforts – ABBYY
Eileen Potter, solution marketing manager, insurance, at ABBYY, talks about how the use of automation technology could drive major cost savings for the insurance industry and let businesses create a better experience for customers
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People & Opinion
Customer-centric innovation bringing change to a traditional market – PremFina
Disruption and innovation in the premium finance market will help put the customer in control, according to PremFina chief executive Bundeep Singh Rangar
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People & Opinion
Are we all getting over Covid-19? – Manchester Underwriting Management
Richard Webb, director of Manchester Underwriting Management, tells Insurance Times about the lingering effect of the Covid-19 pandemic on insurance firms – and the fallout yet to be faced
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People & Opinion
Collaboration is key to whiplash reforms – Carpenters Group
Faye Fishlock, head of defendant insurance services at Carpenters Group tells Insurance Times why collaboration is key to whiplash reforms
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People & Opinion
Premium finance has its benefits – Premium Credit
Premium Credit’s chief sales and marketing officer Owen Thomas tells Insurance Times on how insurance premium finance can be useful to clients, brokers and insurers alike
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People & Opinion
How the pandemic has proved the future digital – Aviva
In a recent webinar, Insurance Times’s head of research Savan Shah was joined by Aviva’s digital and automation director Maria Crockart as part of a panel of Aviva experts discussing how the acceleration of digital adoption in the insurance industry will continue to shift and evolve in a post-pandemic ...
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People & Opinion
How reasonable is the FCA pricing reform timetable? – Pearson Ham
The clock is ticking for insurers to change their business practices to meet the regulator’s deadline for ending price walking, Pearson Ham’s director of insurance pricing, Stephen Kennedy tells Insurance Times
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People & Opinion
European insurer value analysis 2021 insights for COOs and CIOs – CGI
Paul Wishman, CGI’s vice-president for UK financial services, discusses a new report with Insurance Times that highlights how insurance companies can improve their financial performance
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People & Opinion
Q&A: We look to be clear and consistent in our underwriting approach - Covea
Keith Hector, director of commercial operations and distribution at Covéa reflects on the insurer’s success in the Insurance Times Commercial Lines Five Star Rating Report and how it intends to keep delivering for brokers and customers
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People & Opinion
New claims portal is not answer to all fraud woes – Carpenters Group
In Insurance Times’s April 2021 issue, Donna Scully, director at law firm Carpenters Group discusses the ins and outs of the new Official Injury Claims portal
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People & Opinion
2021, a year of opportunity – Nexus
In the January-February issue, Colin Thompson, Nexus Underwriting Management’s group chief executive tells Insurance Times how those businesses that learnt from the challenges of 2020 will be one step ahead this year
