Expert Views – Page 3
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Ask the ExpertExpert View: Insurance UX - Why insurance companies need to improve user experience ASAP
When you compare the user experience of insurance to that of retail, insurance is miles behind. Nick Mercer, UK sales manager at Loqate outlines what the industry needs to do to master the user’s experience
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Ask the Expert
Correspondent: e-Trading Standards – enabling rapid and unrivalled market reach for insurtechs
Steve Waller, standards product manager, Polaris UK, on why digital standards are more important than ever
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Ask the Expert
AIG Expert View: On the road less travelled
The modern workforce is on the move. A comprehensive threat response product is needed to keep your people safe from a growing range of travel threats. By Ian Robinson, head of UK personal insurance, AIG and Jon Gregory, global head of crisis solutions, AIG
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Ask the Expert
How do you cope with a hard professional indemnity market?
In an industry that relies so much on people, relations between broker, client and underwriter are everything. But in a hardening market, those relationships are more important than ever, writes Richard Webb, director, Manchester Underwriting Management
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The Digital Age of Insurance: five Reasons to Become a Digital Broker
Reid French, chief executive of Applied Systems, on what it takes to be a digital broker – and the benefits for a firm and customers
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Expert View: Modernising leisure park insurance
Leigh Kendall, chief executive of Leisureinsure on how cover for theme parks, adventure parks, fairgrounds and zoos is being brought into the digital age Modernising leisure park insurance - Leisureinsure, Leigh Kendall
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Expert View: Don't allow fraudsters to be the real winners of latest whiplash reforms
Director at Carpenters Group, Donna Scully reflects on the latest Insurance Times Fraud Charter, and the price of violent CMCs
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Expert View: In disruptive times, suppliers must think like partners
Adam Lovelock, assistant vice-president, insurance replacement sales division at Enterprise Rent-A-Car, writes how partnerships are key to keeping afloat during disruptive waters
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Insurtech and Polaris: a natural pairing
So what could Polaris, a 25 year-old, established industry initiative, have to offer insurtechs - companies that are seeking to challenge incumbents and turn current insurance practices upside down? Well quite a lot as it happens, says Martin McLachlan, managing director, Polaris UK
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Expert View: For whom the bell tolls
Recent news from Lloyd’s confirmed something we’ve known for some years – that UK professional indemnity is one of the three worst performing classes in the London market, Nick Bender, joint managing director at MGB Insurance Broker writes
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Latest News
Guidewire predicts what will happen to insurance and insurtech in 2019
With a new year at our feet comes new trends and predictions for the industry, Insurance Times caught up with Guidewire to get the lowdown
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Expert View: Diversity and inclusivity in insurance - the change lies with you
“Embrace diversity, foster inclusivity, promote change within your own organisations” writes PremFina chief executive, Bundeep Singh Rangar
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Features
Expert View: Motor needs to fix its reputation - ABI's James Dalton
Negative headlines have become too common recently and the industry needs to figure out why, writes the ABI’s director of general insurance policy, James Dalton
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Expert view: Civil Liability Bill – be careful what you wish for
The forthcoming Civil Liability Bill might not quite turn out to be the panacea that some seem to think it will be, says Donna Scully
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Expert view: In a changing market, we can all still make a difference
Despite falling rates and a tick box mentality among customers, there is still a role for experienced brokers and underwriters to play, says Alan Dixon
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Expert view: The cost saving technology for commercial lines is already here
VisionTrack’s Simon Marsh on how to choose the best insurtech firm to partner with
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Ask the Expert
Expert view: Smartphones are set to become even smarter
The increasing sophistication of mobile devices and corresponding rise in their value is making smartphone cover a key purchase – and an opportunity for brokers, writes Ross Barrington
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Latest News
IT correspondent: Aviva evolving home products on Fast Trade
David Skinn distribution director, intermediated personal lines, Aviva, says the insurer is evolving home products available to brokers through its Fast Trade platform
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Agenda
Expert View: The growing pressure on directors and officers over data breach liability
Frances Eaton, underwriting manager, professional risks north, Tokio Marine HCC, says companies and directors need to be aware of the requirements of new data law
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Agenda
Expert view: Aggregating risk in innovation
Geoff Knott, director, Ninety Consulting on why managing risk in innovation is all about following a process and deciding what is and what isn’t acceptable
