All Features articles

  • Supplements

    Slowly does it

    2010-07-21T00:00:00Z

    Technology hitches have left commercial insurance lagging behind in the race towards online trading. So what will prompt brokers to move to these platforms for their business clients? We talk to three very different broker businesses to find out

  • Supplements

    A smart move

    2010-07-21T00:00:00Z

    Ignore the rise of the mobile phone app at your peril. It may be early days, but you need to be ready to pounce when the technology is right for your business

  • Supplements

    Let’s get personal

    2010-07-21T00:00:00Z

    About half of the UK’s insurance business now passes through one of 100 aggregator portals. But while it may suit customers in search of ever-lower premiums, many brokers are concerned about long-term damage to the industry

  • Supplements

    Square mile e-volution

    2010-07-21T00:00:00Z

    Nothing will ever replace face-to-face negotiations in the London and Lloyd’s market, but e-placement will minimise the mundane and maximise time for complex business

  • Supplements

    Taking the direct route

    2010-07-21T00:00:00Z

    Our annual Broker Service Survey shows that the most popular e-trading option is to access insurers’ own websites. But many still rely on email, fax or the telephone

  • Supplements

    Hail the cyberbroker

    2010-07-21T00:00:00Z

    What does the future hold? Certainly it will be electronic, but what are the experts' views of what the industry will look like in 10 years’ time? Expect to see more networking, ‘do it all’ centres online, and fraudsters finally beaten