Interviews – Page 2
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IT Interview
Mike Latham: Talent gap threatens service quality
’The insurance industry has to raise awareness and increase the knowledge of what insurance is all about,’ says chief executive
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IT Interview
Spotlite Claims Q&A: AI a ‘learning curve’ for insurers in entertainment industry
’The use of new and emerging technologies is creating a new set of potential risks,’ says director
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IT Interview
Johnny Timpson: Working with insurance firms to ‘treat vulnerable customers better’
MorganAsh’s new chairman highlights how his role will help UK insurance firms
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IT Interview
Q&A: Lorega ‘recognises the importance of face-to-face’ trading
Neill Johnstone, managing director of Lorega, speaks to Insurance Times following the release of the Five Star Rating Report – MGA Market 2023/24
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IT Interview
Graeme Trudgill: How Biba is working with the FCA and bringing its 2024 manifesto to life
’We look at the challenges, we find a path forward and we get that ultimate solution in place,’ says chief executive
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IT Interview
Q&A: Camberford’s broker partners should expect ‘exciting developments’ in 2024
Barry Driscoll, chief trading officer at Brown and Brown Europe, talks to Insurance Times following the release of the Five Star Rating Report –MGA Market 2023/24
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IT Interview
Baird and Richards: Consilium strategy ‘coming to fruition’
’There is also broader geographical distribution as well,’ says co-chief executive
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IT Interview
Q&A: Pen Underwriting talks helping its broker partners ‘win and retain business’
Nick Wright, chief business development officer at Pen Underwriting, talks to Insurance Times following the release of the Five Star Rating Report – MGA Market 2023/24
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IT Interview
Caroline Dunn: ‘Accelerated AI development’ and ‘sustainability’ will continue to be ‘key themes’ in 2024
’We are constantly challenging ourselves to enhance our processes, ensuring a focus on delivering value-added services,’ says chief underwriting officer
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News
‘More work to be done’ to address looming DEI challenges for 2024 – Ican
’The increase in events focused on DEI, along with rising attendance at these functions, demonstrates a growing engagement among employees,’ says cofounder
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IT Interview
Personalised cover key for UK travel insurance customers – Cover Genius
Covid-19 was a catalyst for change in many lines, but travel insurance saw a major shift as UK consumers have become ’more savvy’
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IT Interview
Colm Holmes: Brokers will see ‘fruits of our new strategy’
The Allianz chief executive talks exciting plans for the new year
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IT Interview
Festive reflections: James Cowen
As the festive period comes to a close, deputy news editor James Cowen reflects on his first year at Insurance Times and what he hopes for 2024
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IT Interview
Festive Reflections: Clare Ruel
Wrapping up the festive period, technology editor Clare Ruel takes a jolly look back at 2023 and what she hopes for the year ahead
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IT Interview
Festive Reflections: Chantal Kapani
Wrapping up the festive period, junior reporter Chantal Kapani takes a jolly look back at the year and what she hopes for the year ahead.
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IT Interview
Festive reflections: Isobel Rafferty
As the festive period comes to a close, reporter Isobel Rafferty reflects on improving accessibility and matching spikes with Mo Farah
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IT Interview
Insurance Times Advent Calendar: Ant Middle
For the 23rd day of advent, Ant Middle, chief executive at Ageas UK, talks industry achievements and some Lego alternatives
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IT Interview
Insurance Times Advent Calendar: Stuart Reid
For the 22nd day of advent, Stuart Reid, Insurance Times columnist and chairman at Partners& and Pikl, talks remarkable resilience and insurer service
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News Analysis
Jon Dye: Hiscox’s broker partners ‘absolutely front and centre’ to growth ambitions
The Hiscox UK chief executive speaks to Insurance Times about his journey into the role and his plans for the insurer
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IT Interview
Insurance Times Advent Calendar: Nick Houghton
For the 20th day of advent, Nick Houghton, chief executive of JMG Group, issues a plea to underwriters ahead of 2024