Insurer Q&A research

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Broker Service Survey: Have your say about insurer partners

The annual Insurance Times Broker Service Survey 2018/19 is now open to brokers nationwide!

Insurance Times Innovation & Disruption 2017

Broker Service Q&A Covéa Insurance: Making policies so simple that even 11-year-old can understand them

Insurance Times speaks to Covéa Insurance’s director of personal lines distribution Sue Coffey and head of HNW and operational governance Sara Simmons about the five service areas being explored in the broker survey

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Broker Service Q&A: Home & Legacy reveals net promoter score

Insurance Times speaks to Home & Legacy’s managing director Barry O’Neill about the five service areas being explored in the broker survey


Insurance Times Q&A: Carolyn Callan head of small business & schemes at Covéa Insurance

Head researcher, Savan Shah speaks to head of small business and schemes at Covéa Insurance, Carolyn Callan on its performance in this year’s Insurance Times eTrading survey

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Etrading survey has serious message for insurers, software houses, says Broker Network's Fairchild

Broker Network CEO Andy Fairchild speaks to Insurance Times on his verdict of this year’s Insurance Times Etrading survey results

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SSP Etrading Q&A: Brokers are now hosted on new state of the art data centre

SSP Customer and Marketing Director Adrian Coupland speaks to Insurance Times about the developments at SSP in the past year, business interruption, AI, machine learning software and supporting brokers on their digital journey.

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Q&A LexisNexis Jay Borkakoti Director of Home Insurance: Consumers not insurers driving change in the insurance market

LexisNexis Risk Solutions’ Director of Home Insurance Jay Borkakoti speaks to Insurance Times on how digitisation is affecting UK home insurers and how home insurers can leverage data to optimise the customer journey.

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Buzzvault Founder & CEO Becky Downing Q&A: World’s first asset vault built on the blockchain

Becky Downing speaks on the Q3 2018 launch of Buzzvault, designed to empower householders through the creation of their own secure vault of digitised home contents data.

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Berea Group Cyber Q&A: Too few brokers understand what is hidden by the word cyber

Berea Group’s Founder & CEO, Aaron Yates speaks to Insurance Times lead researcher Savan Shah to discuss the hidden cyber challenges that lie ahead for brokers, policyholders and insurers.

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Plum Underwriting Etrading Q&A: HNW and MNW product revamp

Plum Underwriting’s Product Development Manager, Nicky Whatman speaks to Insurance Times lead researcher Savan Shah to discuss the current and future developments of the Plum Online Portal. 

Home & Legacy Managing Director Barry O’Neill

Home & Legacy Etrading Q&A: Making it easier to trade high net worth insurance

Home & Legacy’s Managing Director, Barry O’Neill speaks to Insurance Times lead researcher Savan Shah on reducing complexity for high net worth risks, commission sliders, risk summaries, question sets and how broker feedback drives future development. 

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Manchester Underwriting Cyber Q&A: Insurers must illustrate cyber threats to SME's

Manchester Underwriting’s Head of Cyber Insurance, Cliff White speaks to Insurance Times lead researcher Savan Shah on the challenges of acquiring suitable cyber cover and the grey areas of GDPR. 

Winter driving survival guide

Insure the box Q&A: Telematics data helping to protect policyholders

Insure the box’s Head of Pricing, Sarah Vaughan speaks to Insurance Times Lead Researcher Savan Shah on how telematics data is transforming the car insurance industry, the insure the box winter driving survival guide and the fight to combat fraud through data.