IN ASSOCIATION WITH:
The Covid-19 pandemic has accelerated the need and appetite of both insurers and brokers to embrace digitisation and review their business practices in order to better align with today’s ‘new normal’, where digital services and a seamless online experience are considered essential by consumers and insurance staff alike.
In this webinar, sponsored by ABBYY, Insurance Times and a leading panel of industry experts discussed how insurers and brokers needed to uncover the nuts and bolts of their back office processes and functionality in order to digitally optimise and improve current practices and flows of work and how to distinguish between the processes that will benefit from automation, as well as understanding where a human touch is still essential.
Our expert panel also discussed:
Matt Connolly, CEO, Sønr
Eileen Potter, Solution Marketing Manager, Insurance, ABBYY
Katie Scott, Editor, Insurance Times
Tony Sweeney, Chief Information Officer, Kingfisher
Paul Tombs, Head of SME, Zurich