Having come to terms with the presence of claims management companies, insurers, lawyers, and brokers alike should have come to grips with the issue of cold calling.

But discussions on the issue seem to have moved on slightly. The question now is how cold should cold calling be? Slushy, frosty, ice cold?

Apparently, the question on people's slightly blue lips is: "Is there some type of cold calling that is so cold it's unacceptable?"

Answers on a postcard...

The 2025 Insurance Times Awards took place on the evening of Wednesday 3rd December in the iconic Great Room of London’s Grosvenor House.

Hosted by comedian and actor Tom Allen, 34 Gold, 23 Silver and 22 Bronze awards were handed out across an amazing 34 categories recognising brilliance and innovation right across the breadth of UK general insurance.
Many congratulations to all the worthy winners and as always, huge thanks to our sponsors for their support and our judges for their expertise.

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