Restructuring will free staff at NIG of administrative tasks and lead to no jobs losses
NIG this week announced it had no plans to cut staff following a broad-reaching company restructure.
NIG managing director Charles Crawford said the insurer, which has merged its personal and commercial operations, would become more broker-focused "on ground level" and would roll out more e-trading facilities.
He said: "More automated tasks means that our staff are freed from all the administrative tasks and can get out to see brokers and offer a better service.
"The restructure means that where brokers had to have a separate discussion on personal lines and then one on commercial lines, they now have a single discussion with our underwriters."
Two senior underwriting positions - director of product, underwriting and pricing and director of home and motor underwriting - remain vacant in the new structure.
Crawford said the insurer was looking "internally and externally" but should make an announcement on the new roles by the end of the year.
A NIG spokeswoman said there were unlikely to be any widespread job cuts although some senior management may "choose to depart" of their own volition.
Crawford said it no longer made sense to keep the businesses separate because cross-selling between personal and commercial customers was so common.