Claims resolution specialist InterResolve is to add a range of arbitration and alternative dispute resolution (ADR) services to its Bodily Injury Claims Scheme.
The services will be provided by the Chartered Institute of Arbitrators' ADR service provider arm, DRS-CIArb, and mediation specialists ADR Group. DRS-CIArb will be incorporating its Resolving all Personal Injury Disputes service as part of the InterResolve Scheme.
InterResolve said the services complemented its Bodily Injury Claims Scheme (BICS), which provided fixed low-cost legal advice to claimants, early rehabilitation and mediation services and a settlement process outside the existing system prior to the pre-action protocol.
Peter Ashdown-Barr, chief executive of InterResolve said: "The addition of such cutting edge services gives even greater breadth and depth to the InterResolve Scheme and will maximise earlier settlements for claimants and cost-savings for insurers compared to the existing claims system."
InterResolve launched BICS earlier this year, providing claimants with access to independent legal advice on personal injury claims without the need to retain law firms. The company claims it can reduce legal costs between 50% and 80% in most cases.
Legal advice is provided by members of LawAlliance, the new UK-wide claimant lawyer network, and will be made available to claimants at beginning of the claims process to identify whether early settlement can be achieved.