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The Five Star verdict on eTrading: the factors behind success or failure


Zurich Insurance UK

Insurance Times' annual eTrading survey is one of the most eagerly awaited research projects of the year, rating trading through broker software platforms or via extranets from feedback from more than 1,000 brokers from all parts of the market. How are your insurer partners faring according to our unique Five Star rating system? Why are they up or down?

Insurance Times Head of Research, Savan Shah, alongside industry experts Will Edwards, Head of SME at Zurich, Simon De Ferry, Head of Insurance Products at Acturis Limited and David Haddock, Head of Digital Insurer Partnerships at Ardonagh Advisory explored what is happening in this fast changing area that is central to the industry’s future. Key questions for discussion included:

  • What factors drove success in this year’s survey?
  • How can insurers and software houses improve referral speed as more and more complex products become tradeable online?
  • Why do brokers use both broker management systems and extranets?

To acquire the comprehensive 2023 eTrading Data Insight Book, offering advanced analysis of broker feedback, broker group segmentation and wider etrading insights, please contact Aisha Roberts.
For information on subscriptions contact Michael Phillips.