Best Broker Software Management House
This category is for UK software house broker management systems that have reached new heights of excellence in Etrading for the broking community.
This category was not open for entries. Nominees were selected by the Insurance Times’ editorial team from the results and findings of the ‘Insurance Times Etrading Insight Report’, to create a shortlist of nominees with consistently high service standards.
All of the finalists are listed below. Use the links to find out more from the entrants who have answered our series of Q&As.
WINNER: Acturis
HIGHLY COMMENDED: SSP
Applied Systems
Open GI
Open GI
What key achievement did your entry highlight?
Investing in the latest technology and software to deliver innovative solutions, Open GI’s latest offering combines the power of machine learning, data and AI. Acquiring Machine Learning Programs (MLP) in 2019, Open GI can now turn its customers’ data into further valuable business assets, offering the brokering community with insightful data that cleverly helps to mitigate risk and fraud, and with true data science, allows brokers to be in the driving seat of competitive pricing.
Can you share data or testimonials to back up your bid to win?
Open GI is on a transformational journey to become market leaders for unrivalled software solutions. This is evidenced in a projects for both Adrian Flux and Principal Insurance, where a bespoke platform has delivered success for each business. The use of a real-time ratings system has allowed each broker to introduce new relationships, develop specific schemes and continue to grow the business quicker - even in today's challenging marketplace.
Simon Badley, Group CEO - Open GI
What sets your firm apart from the other shortlisted contenders?
Open GI is changing and how we are changing is for the betterment of our customers and our people. We have a number of key initiatives in place to drive our business forward. Our goal is to be the tech partner and employer of choice, and we aim to provide flexibility, the best value and a positive impact for customers, enabling its brokers to trade efficiently and competitively.
How will you celebrate if you are the victor?
We would be highly honoured to win such an award! What a wonderful achievement. This recognition would fuel our transformational journey and mean so much to the Open GI family.
HIGHLY COMMENDED: SSP Limited
What key achievement did your entry highlight?
Our entry highlighted SSP’s continued, committed support for our customers, even during a time that has brought about possible disruptions to the market. We put our customers at the forefront of what we do as a business and the level of support we have demonstrated over these last 12 months has been widely appreciated and commended. We are proud to offer more than just a system and are pleased that our customers are very aware of and reassured by the high-level service we provide, all round.
Peter Gregory, Director of Broking
Can you share data or testimonials to back up your bid to win?
“The staff at SSP and the SSP Pure Broking system itself has made working from home a complete pleasure. When we relocated
from our office to home everything was seamless and effortless, and we were all working within 10 minutes of setting up our
systems. It’s also a pleasure speaking with the SSP staff who really go the extra mile to help where they can. Keep up the good
work.”
Ian Reynolds, Coops Insurance
What sets your firm apart from the other shortlisted contenders?
At SSP, we ensure that the systems and software we deliver is appropriately shaped by the specific needs are requirements of our brokers. We listen, putting into action what our customers want rather than what we think they want, that’s what makes a difference. We do this by holding numerous webinars and focus groups to get direct feedback and gain a deeper understanding of how we can improve our brokers' businesses going forward. This personable approach ensures our customers know they can voice their opinions, whilst SSP constructively takes on any advice or suggestions made.
How will you celebrate if you are the victor?
Obviously we are very much looking forward to getting the team back together (when possible). It’s been a very long time since we all caught up face-to-face and we look forward to booking the team in for a nice meal, when it’s safe to do so, and just having a good catch up not from behind a computer screen – with a couple of glasses of fizz of course!