MGA Ratings 2021/22

Five stars | MGA Ratings 2021/22 | Insurance Times

The Insurance Times MGA Report 2021/22 is the first at a glance guide to trading, created for brokers by brokers.

The ratings distil the key findings of the MGA survey into an indispensable advice tool to help brokers select the right MGA to partner with. MGA experience is classified using an easy to understand Five Star System, with five stars representing the best performing MGA, and one star being the worst.

Want full access to the MGA ratings? Then you’ll need to register

Full access to the MGA microsite includes:

  • A table of overall ratings that brokers gave their MGA partners on the service they have received
  • Dedicated pages on each MGA featured in the survey with ratings both on the Five Star scale and on the established ranking system
  • Selected verbatim comments by brokers from the survey for each MGA

If you are a broker, you’ll also be able to raise your concerns for the year ahead on the new 'broker concerns' page.

If you are already registered, please sign in here

Staff possessed excellent product knowledge and had swift response times. However, other brokers felt they were unable to maintain service levels due to a decrease in staff and change of capacity provider. Brokers also provided feedback on a range of products acquired ranging from commercial combined to professional indemnity. While some brokers felt documents were always received in a timely manner and that the overall product was good, some felt service suffered during holiday periods.

For more detailed service and product feedback please email a member of the team on the contact us page quoting ‘Insurance Times 2021 MGA Data Insight Book’.