Doncaster-based broker One Call has expressed “regret” over inadvertently spending clients’ money and said it has made provisions for the fine

A statement issued by One Call says that the broker has made “financial provisions” for the £684,000 fine and restriction – expected to cost £4.6m –  imposed on it by the FCA.

The broker commented: “One Call Insurance Services accepts the fine and restrictions imposed. One Call Insurance Services have been aware of the financial penalty for some time and have made financial provisions within forecasts.”

One Call’s statement concludes: “One Call Insurance Services has over 500,000 valued customers and continues to concentrate on providing an enriched service and in providing competitive prices for consumers wherever possible across all its lines of insurance business.”

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