eTrading 2021

The Insurance Times 2021 Etrading Five Star Ratings is now live!.

etrading report 2021

The Insurance Times eTrading Report is the first at a glance guide to etrading, created for brokers by brokers. The ratings distil the key findings of the well-established eTrading survey into an indispensable advice tool to help brokers select the right insurer to etrade with.

Insurance Times has conducted its annual Etrading survey for the past 7 years, investigating brokers’ opinions, attitudes, and satisfaction levels with the Etrading services they receive from their insurance partners and software house providers.

For the third successive year we have also given a star rating out of five, linked to score performance. This approach aims to provide a more practical tool to help assess and benchmark yearly performance of insurer extranet platforms, broker management systems and the broker experience of trading with an insurer via a software house platform.

Commercial and Personal lines Five Star Ratings

The Insurance Times 2021 Commercial and Personal lines Five Star Ratings is now live! The Insurance Times Five Star Rating Report is the first at-a-glance guide to insurer experience, created for brokers by brokers. The ratings distil the key findings of the well-established Broker Service Survey into an indispensable tool to help brokers select the right insurer for their clients. Insurers are rated on the experience they offer to brokers using an easy to understand Five Star system, with the best insurers in the market receiving a coveted Five Star rating. These ratings provide a practical tool for brokers to assess their insurer partners based on the experience of their peers, helping brokers to justify their recommendations to clients and offer a better service to their customers.

Please click below to view the 2021 Insurance Times Commercial or Personal Lines Ratings:

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How to access the Star Ratings

For full access to all of the Star Ratings microsites you need to be a subscriber - see subscriber options. To view the top level insurer experience ratings, and if you're a broker, to have your say on this year's ratings, register here to create a free account.

If you have already registered or have a subscription sign in here.

Previous Five Star Ratings Reports

Using your star rating

If you work for an insurer and want to use either the Five Star ratings or the rankings in your marketing communications you can purchase a licence giving you the right to do so. The data in this microsite is for your own internal, personal, private non-commercial use only. Please email fivestar@insurancetimes.co.uk for further details.