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High Five: Catch up on the biggest stories this week
Insurance Times rounds up the top five stories making headlines across the market from 23 to 27 March 2026
Chief executive remains ‘sceptical’ over insurers’ ability to integrate startup acquisitions
’In the end, we see so many examples in the industry where [the smaller firm] turns into an extended workbench internally,’ says chief executive
The use of technology in the UK general insurance sector does not sit still.
Whether artificial intelligence (AI) is being used to streamline claims processes, or machine learning is tackling fraud detection, new and ever-evolving technologies are continuing to present a myriad of use cases across UKGI.
Insurance Times is committed to being at the forefront of content delivery on this subject, to ensure that brokers, insurers, MGAs and suppliers in the general insurance market can stay up to date and informed on the role and application of different technologies.
Insurance Times’ exclusive TechTalk brand showcases breaking technology and insurtech news, in-depth analysis and thought provoking interviews to keep market participants at the cutting edge of sector-wide technology developments.
Not only is TechTalk delivered online and in print, but Insurance Times’ TechTalk Live series – sponsored by Hiscox – presents a regular event programme designed to explore the evolving role of technology in the insurance industry.
TechTalk Live includes four dedicated events for brokers and four distinct events for insurers, raising pertinent technology discussion points for each audience.
TechTalk coverage features topics such as:
- AI, generative AI and machine learning.
- Digital transformation and modernisation.
- ETrading and digital trading routes.
- Front end and back office technology propositions.
- Cyber risks.
- Emerging technology trends, risks and opportunities.
- Innovative technology case studies.
TechTalk is the UKGI sector’s platform for staying ahead on relevant technologies.
The first event in the TechTalk Live series was a webinar that took place at 10am on 3 April 2025
TechTalk: Enhanced underwriting prompts ‘transformational stage’ for insurance
The acceleration in digitally enhanced insurance placement across the London market is redefining the centuries-old process of follow trading
In Focus: Does telematics remain untapped, or is the tech overhyped?
Telematics technology is a controversial topic for insurance sector professionals, with benefits and challenges seeming to hold equal sway. So, does the tech have more to give, or has its capabilities simply been talked up?
High Five: Catch up on the biggest stories this week
Insurance Times rounds up the top five stories making headlines across the market from 23 to 27 March 2026
Aviva’s 2025 tech investment drives increased service speed – Rebecca Gambrell
As a result of new tech deployments last year, 84% of new business referrals are now responded to in less than an hour, while 60% of calls are answered in 30 seconds or less, says managing director
Louise Birritteri: Beyond embedded insurance – how one MGA is seeking to build ‘insurance enabled business models’
MGA chief executive explains how her firm is trying to solve pain points in the short-term rental market by developing an entirely new insurance enabled business model
Digital Adoption 2025
Find out what digital innovations and processes UK brokers are implementing in the new Digital Adoption Report 2025, produced by Insurance Times in association with Applied Systems.
Digital Adoption 2023
Find out what digital innovations and processes UK brokers are implementing in the new Digital Adoption Report 2023, produced by Insurance Times in association with Applied Systems.
Insurtech 50 2023
In 2023 we launched our inaugural Insurtech 50 report, produced exclusively by Insurance Times and based on data provided by business management consultancy Oxbow Partners.
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registered in England & Wales with number 01676637
at The Echo Building, 18 Albert Road, Bournemouth,
England, BH1 1BZ - a Gannett company
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