‘Successful automation will empower claims handlers, not replace them,’ says deputy chief executive
Insurance Times rounds up the biggest exclusive stories from 23 to 27 June 2025
The use of technology in the UK general insurance sector does not sit still.
Whether artificial intelligence (AI) is being used to streamline claims processes, or machine learning is tackling fraud detection, new and ever-evolving technologies are continuing to present a myriad of use cases across UKGI.
Insurance Times is committed to being at the forefront of content delivery on this subject, to ensure that brokers, insurers, MGAs and suppliers in the general insurance market can stay up to date and informed on the role and application of different technologies.
Insurance Times’ exclusive TechTalk brand showcases breaking technology and insurtech news, in-depth analysis and thought provoking interviews to keep market participants at the cutting edge of sector-wide technology developments.
Not only is TechTalk delivered online and in print, but Insurance Times’ TechTalk Live series – sponsored by Hiscox – presents a regular event programme designed to explore the evolving role of technology in the insurance industry.
TechTalk Live includes four dedicated events for brokers and four distinct events for insurers, raising pertinent technology discussion points for each audience.
TechTalk coverage features topics such as:
TechTalk is the UKGI sector’s platform for staying ahead on relevant technologies.
The first event in the TechTalk Live series was a webinar that took place at 10am on 3 April 2025
A focus on the practical upside of AI technology from UK insurance firms seems to indicate that the level of maturity around the technology has increased
High quality data enrichment and AI supported risk assessments are leading to the hyper-personalisation of insurance, bringing a suite of pros and cons for industry professionals to navigate
‘Successful automation will empower claims handlers, not replace them,’ says deputy chief executive
‘It fuels my motivation to try and do better – great start, heck of a lot more to do,’ says software house managing director
’His years of experience in HR and first-hand experience of working with scale-up businesses like ours make him the perfect choice,’ says chief executive