Insurer Analysis

Screenshot 2025-07-29 113220

News Analysis

Brokers reveal 2025’s best and worst insurer eTrading platforms

2025-07-30T07:00:00+01:00By

Aviva has secured a seventh consecutive five star award for eTrading service in Insurance Times’ latest research, trumping other extranet platforms such as Zurich Online, RSA Online and QBE FastFlow – but what else is the survey data saying?

complaints (3)

News Analysis

Pet and travel insurance complaints rise amid regulatory scrutiny

2025-07-28T07:00:00+01:00By

In particular, claims journeys appear to be causing customer dissatisfaction, says market intelligence firm