Broker Service Survey 2023/24 now open – has your insurer partner provided a five star service?
The annual Insurance Times Broker Service Survey 2023/24 is now open to brokers nationwide
Personal Lines Five Star Rating Reports
These ratings provide a practical tool for brokers to assess their insurer partners based on the experience of their peers, helping brokers to justify their recommendations to clients and offer a better service to their customers. The Insurance Times Five Star Rating Report also helps insurers to benchmark their performance against the leading providers in the market, and stand out from the crowd as an exceptional broker partner based on honest reviews by genuine brokers across UKGI.
Get in touch
For research enquiries or potential research partnerships, please contact Savan Shah MSc, head of research, at savan.shah@insurancetimes.co.uk or +44 (0)20 7618 3078
For commercial opportunities or more information regarding data insight workbooks, please contact Aisha Roberts, head of commercial, at aisha.roberts@insurancetimes.co.uk or +44 (0)20 7618 3408
News Analysis
Briefing: Educating policyholders on pet health could reduce claims
’Nobody wants a sick pet, it’s bad for the pet and it’s bad for pet parents,’ says chief marketing officer
News Analysis
Why Aviva, Arch and Ageas were named insurers of the year
After being crowned as market-leading insurers at this year’s Insurance Times Awards, Insurance DataLab explores the figures behind the trio’s successes in 2023
Revealed: Who won at the Insurance Times Awards 2023?
Insurance Times Awards 2023: LV= puts ‘customers at the heart of what we do’
Insurance Times Awards 2023: Ageas’ data science centre has ‘future-proofed’ the business
Direct Commercial Limited urges brokers to prioritise early reporting amidst soaring commercial motor claims costs
IT Interview
Theo Duchen: Brokers of the future will be ‘half human and half bot’ when eTrading
’A lot of the more forward-thinking brokers are starting to build up a little AI or data team,’ says cochief executive
IT Interview
Neil Galjaard Q&A: Markel helping underwriters deliver ‘more responsive’ broker service
’Our technology and professional indemnity propositions are undergoing a refresh,’ says divisional managing director
Research
The 2023 Insurance Times Digital Adoption Report is out now
Insurance Times and Applied Systems have unveiled their joint Digital Adoption Report
Research
Broker Service Survey 2023/24 now open – has your insurer partner provided a five star service?
The annual Insurance Times Broker Service Survey 2023/24 is now open to brokers nationwide