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A disconnect between technical compliance and customer experience carries reputational risk for the sector – but is currently not being addressed
Insurance Times rounds up the most significant appointments, departures and leadership changes from 19 to 23 January 2026
A total of 28 MGAs received a star rating, based on broker feedback, for Insurance Times’ 2025/26 report
Sykes speaks to Insurance Times as brokers share their views on the performance of their insurer partners for the 2025/26 Insurance Times Broker Service Survey
Hot on the heels of revealing its Destination Insurance talent charter for UKGI earlier this week, Insurance Times has launched its second talent development survey, which will underpin the publication of a new report this year
UK general insurance brokers have provided their feedback on service across 28 MGAs to inform Insurance Times’ latest Five Star Rating Report