- Home
Almost two years on – has Consumer Duty improved customer outcomes?
Opinion: The feedback disconnect – why managers are scared to talk to gen Z
Insurance Times confirms 2026’s five star insurers for commercial and personal lines
Eight companies commit to Destination Insurance Charter to become inaugural signatories
- News
- Analysis
- Destination Insurance
- Brokers
- Insurers
- Ratings
- Research
- Fraud Charter
- Topics
- Events
- Expert Views
- Edition
Personal Lines
IT Interview
Shirley Woolham: Minster Law’s ‘path back to profitability’ following legal changes
’While the RTA claims car park for personal injury has been significantly reduced over recent years, the nature and type of those accidents is going to continue to evolve and keep presenting new challenges,’ says law firm’s chief executive
News
Source modernises home insurance distribution journey with new integration
’We can allow the consumer to get from quote to purchase quickly and in a hassle-free manner,’ says head
News
BrokerCentral integrates ratings hub for personal lines broker trading
’The collaboration creates greater connectivity across the industry,’ says senior director
News
‘Earnings are starting to come through’ for DLG under Aviva ownership – despite 400 staff exits
Direct Line Group contributed £174m to Aviva’s operating profit for 2025’s second half, supporting a 50% uptick in the insuer’s personal lines GWP for last year
News
Specialist motor insurer launches ‘ultra HNW’ product
‘The new product benefits from our specialist motor underwriting and claims expertise and our commitment to delivering flexible, high quality solutions,’ says managing director
News
John Lewis Money becomes regulated insurance broker
’By becoming an authorised broker, we’re taking a significant step in our strategy to make John Lewis Money more relevant to our customers,’ says director
News
Policy Expert appoints ex-PIB leader as COO following Powell departure
’We are incredibly grateful for Powell’s pivotal contribution, shaping who we are today with dedication and belief in our mission,’ says chief executive
News
Briefing: What does the Q1 2026 Middle East conflict mean for travel insurance?
A warning has been issued that acts of war are typically excluded from travel insurance and coverage depends on policy wording
News Analysis
Is countering rising flood risk an ‘impossible task’ for UK insurers?
‘If you’re in an area of low risk, there is a limit to how much you’re going to cross-subsidise for someone who is in a high risk area – that is a circle that’s hard to square,’ says partner
News
Howden instrument subsidiary partners with guitar shop for point-of-sale insurance
‘Customers should have peace of mind as soon as they have purchased their instrument,’ says divisional director
News
MGA expands HNW offering following £250m capacity deal
‘This announcement underlines our commitment to being a reliable, long-term partner for brokers in the private clients space,’ says chief executive
News
Movo Partnership expands personal lines panel access for brokers
’Our network can now access a competitive panel of motor products,’ says chief executive
PERSONAL LINES FIVE STAR RATING REPORTS
Part of the Insurance and Risk group of Newsquest Specialist Media
Published by Newsquest Media Group Limited,
registered in England & Wales with number 01676637
at The Echo Building, 18 Albert Road, Bournemouth,
England, BH1 1BZ - a Gannett company
registered in England & Wales with number 01676637
at The Echo Building, 18 Albert Road, Bournemouth,
England, BH1 1BZ - a Gannett company
Site powered by Webvision Cloud