Broker Service Survey 2023/24 now open – has your insurer partner provided a five star service?

The annual Insurance Times Broker Service Survey 2023/24 is now open to brokers nationwide

Commercial Lines Five Star Rating Reports

These ratings provide a practical tool for brokers to assess their insurer partners based on the experience of their peers, helping brokers to justify their recommendations to clients and offer a better service to their customers. The Insurance Times Five Star Rating Report also helps insurers to benchmark their performance against the leading providers in the market, and stand out from the crowd as an exceptional broker partner based on honest reviews by genuine brokers across UKGI.

Get in touch

For research enquiries or potential research partnerships, please contact Savan Shah MSc, head of research, at or +44 (0)20 7618 3078

For commercial opportunities or more information regarding data insight workbooks, please contact Aisha Roberts, head of commercial, at or +44 (0)20 7618 3408