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Nearly half of vulnerable customers struggle with insurance applications – GlobalData

2025-12-24T11:00:00+00:00By

’The high proportion of vulnerable customers who found the application process difficult or intrusive signals that insurance firms may not be offering adequate support,’ says lead insurance analyst

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Planned Chubb AI overhaul places 20% of jobs at risk

2025-12-24T07:00:00+00:00By

‘We are on a mission to re-invent ourselves again,’ says insurer’s investor presentation

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Last orders for Covid BI claims as hospitality urges FCA to step in

2025-12-23T12:18:00+00:00By

‘It is vital that adequate time is now allowed for the latest court decisions to be implemented,’ says head of policyholder disputes

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‘Surging capacity’ and new entrants to keep London market competitive in 2026 – Amwins

2025-12-23T11:00:00+00:00By

‘Some sectors are experiencing meaningful softening, while others still face pressure from loss trends, inflation and evolving exposures,’ says chief executive

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AIG appoints new chief executive of international commercial insurance

2025-12-22T12:00:00+00:00By

’I look forward to driving growth across the international commercial insurance business,’ says appointee

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Insurance Times Advent Calendar: Chris Wallace

2025-12-22T10:00:00+00:00By Insurance Times

For the 22nd day of advent, Chris Wallace, executive director of UK insurance at QBE, reflects on industry recognition, the importance of developing talent and the continued momentum behind Insurance United Against Dementia

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What were insurance leaders’ 2025 highlights?

2025-12-22T08:00:00+00:00By Insurance Times

As 2025 comes to a close, Insurance Times asks leaders across the industry what their highlights of the year were

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High Five: Catch up on the biggest stories this week

2025-12-19T14:24:00+00:00By Insurance Times

Insurance Times rounds up the top five stories making headlines across the market from 15 December to 19 December 2025

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The biggest people moves this week

2025-12-19T13:00:00+00:00By Insurance Times

Insurance Times rounds up the most significant appointments, departures and leadership changes from 15 to 19 December 2025

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City of London Police crack fake Lego theft insurance scam

2025-12-19T11:00:00+00:00By

The fraudster involved ’created a web of false identities, forged documents and fabricated claims to exploit the system for personal gain,’ explains detective constable

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Insurance Times Advent Calendar: Morgan Lyons

2025-12-18T13:00:00+00:00By Insurance Times

For the 18th day of advent, Morgan Lyons, head of retail commercial at Zurich, speaks about his insurance industry highlight of 2025, his Christmas message to colleagues and what he hopes to find under the industry’s Christmas tree for 2026

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FCA commits to market improvements in home and travel super complaint response

2025-12-18T12:00:00+00:00By

’We’ll be monitoring consumer outcomes and will continue to hold firms and their senior leaders to account for making improvements, to help build trust and make sure people get fair value insurance,’ says the FCA’s director of competition and interim director of insurance

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