Insurer News

consumer duty

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Insurance firms face challenges in proving good customer outcomes under Consumer Duty

2026-09-02T14:33:00+01:00By

’The real test of Consumer Duty board reporting is whether firms can use the evidence to understand where customers are experiencing poor outcomes,’ says executive director

people move, new appointment

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Broker appoints ex-Ecclesiastical leader as head of schemes and market placement

2026-09-02T09:32:00+01:00By

’With his experience, relationships and market expertise, I have no doubt he will make a significant contribution to our continued growth and success,’ says chief executive