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Advent calendar

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Insurance Times Advent Calendar: Morgan Lyons

2025-12-18T13:00:00+00:00By Insurance Times

For the 18th day of advent, Morgan Lyons, head of retail commercial at Zurich, speaks about his insurance industry highlight of 2025, his Christmas message to colleagues and what he hopes to find under the industry’s Christmas tree for 2026

I stock complaint steam

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FCA commits to market improvements in home and travel super complaint response

2025-12-18T12:00:00+00:00By

’We’ll be monitoring consumer outcomes and will continue to hold firms and their senior leaders to account for making improvements, to help build trust and make sure people get fair value insurance,’ says the FCA’s director of competition and interim director of insurance

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Brit recruits former Lloyd’s leader as head of operations

2025-12-17T15:00:00+00:00By

’She brings a broad range of expertise and experience, including delivering operational change and digital transformation,’ says operations director

deal signed

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Aviva secures multiyear motor deal with data enrichment provider

2025-12-17T14:00:00+00:00By

’We’re proud to partner with Aviva and look forward to supporting their various teams over the coming months,’ says commercial director

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IT Awards 2025

WATCH: Insurance Times Awards 2025 highlights

2025-12-17T13:00:00+00:00By Insurance Times

The official video from the evening is out – can you spot yourself?

exit

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Recently appointed Esure chief executive decides to leave business

2025-12-17T11:00:00+00:00By

Ageas UK has also made two leadership appointments that will come into effect next year

No drive

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Former RSA Ireland chief executive given 13-year industry ban

2025-12-17T09:00:00+00:00By

‘Where senior executives break the rules and put policyholders at risk, they will be held accountable,’ says Central Bank of Ireland statement

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Ageas and Saga officially launch 20-year affinity insurance partnership

2025-12-16T12:00:00+00:00By

’This launch, delivered as planned, is an important milestone in our strategy to build scale and deliver great outcomes for customers in the UK,’ says chief executive

people move, new hire (2)

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Arch Insurance UK Regional Division appoints four new regional underwriting managers

2025-12-16T11:00:00+00:00By

’Their appointments will further strengthen the leadership structure within our UK Regional Division,’ says managing director

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Zurich UK promotes for new operations director

2025-12-16T07:00:00+00:00By

’His appointment reinforces our commitment to delivering reliable service and driving innovation across our operations,’ says chief executive

gossip

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Backchat: December 2025

2025-12-15T13:00:00+00:00By

A classy rebranding party with rugby theme, a special scent for new office digs, advent adverts land and market personality reveals second Santa linked job. What has the insurance industry been up to of late? You heard it here first…

natural catastrophe

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Iceye inks deal to expand market access to natural catastrophe risk intelligence

2025-12-15T11:00:00+00:00By

The deal is ’a major step forward in how leading-edge data and technology can be combined to enable insurers and businesses to better understand and manage the rapidly evolving flood risk landscape’, says head

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