The ‘Frenchie’ leading Allianz’s personal lines business is excited by the ‘competitiveness’ of the UK market and the ability to action change quickly
The insurer believes that its eTrading evolution is ‘not a one and done’ project, which is why it boasts the highest five star score from broker partner research for the sixth consecutive year
Head of SME trading says insurer’s ’SME underwriters are empowered to make underwriting decisions in the moment’
Alongside a focus on organic growth and technology, the insurer’s medium-term strategy sees it bid to become a ‘destination workplace’
The insurer’s ‘hugely attractive’ charitable purpose has additionally supported recruitment, says UK managing director
’Covid gave MGAs an opportunity to showcase themselves,’ says founder and managing director
Richard Fleming, technical claims controller at loss adjusting business Woodgate and Clark, talks through the role and key focuses of delegated claims administration teams
Insurer chief executive says the implementation of the new rules has ‘required significant effort and focus’
Award winner ‘overwhelmed’ by victory, thanking ‘large team of volunteers’ who contributed to project that helped secure the recognition
’What we are doing is moving a whole super tanker that’s used to working one way to work in a different way,’ says group chief customer officer
’We have, 100%, all real people behind our online platforms,’ says head of broker proposition and distribution
’We are staffed up because it’s not an option to not pick up the phone,’ says managing director
’The challenge is only [a] few customers will actually declare themselves as vulnerable when asked,’ says director
Chief executive eyes new product lines and M&A opportunities as personal lines insurer plots out its next three to five-year strategy