Broker Interviews

Ryan Gill

IT Interview

Ryan Gill: Steering Bspoke ‘delicately’ through structural and broker service transformation

2026-01-07T08:00:00+00:00By

With long-term investments coming to fruition, the MGA group’s recently appointed chief executive sets out how broker service improvements will promise a return to a five star rating and drive growth in 2026

Victoria Sutton UPDATED Howden

IT Interview

Victoria Sutton: Howden’s claims director on bringing back leadership in the sector

2025-12-15T08:00:00+00:00By

‘There’s often a confusion in thinking that you need to be a manager to be a leader, but you don’t, you don’t necessarily need to be doing the management bit – you can just be a leader,’ says business performance director

Derek Coles UGL

IT Interview

Derek Coles: UGL Insurance’s chief executive talks ‘recalibrating’ after completing ‘three years in one’

2025-12-11T08:00:00+00:00By

’We’re like a chameleon, or a leopard that can change its spots – we can be different things to different markets and that’s what gives our business flexibility,’ chief executive tells Insurance Times

Graham Stait (1)

News Analysis

Graham Stait: Allianz’s motor trade revamp and target to become ‘easiest to do business with’

2025-12-03T08:00:00+00:00By

Allianz’ director for UK markets lays out why the insurer is doubling down on mid-market motor trade, where AI is reshaping underwriting discipline and how broker expectations are driving a major service overhaul

Nicola Holmes

IT Interview

Nicola Holmes: Schemes leader bringing insurer know-how to broker business with ‘energy, optimism, influence’

2025-11-28T08:00:00+00:00By

Divisional director leaves insurer days behind as ‘the culture, the people [and] the growth ambition’ of specialist intermediary lures her into broking

Richard and Katie fixed

IT Interview

Richard Dudley: Reinsurance sector starting to showcase ‘a greater willingness to be innovative’

2025-09-19T07:00:00+01:00By

Alongside data usage developing reinsurance delivery, chief broking officer believes ‘a real crossover’ is ‘happening between insurers and reinsurers’

Mandy Hunt

IT Interview

Mandy Hunt: The leader steering Clear Group’s MGA ambitions from ‘outside my comfort zone’

2025-09-08T07:00:00+01:00By

The broker and insurer alumnus is now firmly in the MGA market, with big plans around post-acquisition rebranding and new business incubation set to be delivered in the next 12 months

Michael Rea -Gallagher

IT Interview

Michael Rea: How AssuredPartners deal will help grow Gallagher’s UK and Ireland arm

2025-08-20T07:00:00+01:00By

’It’s probably the biggest retail transaction we’ll have done in the UK, certainly in my time here in 10 years,’ says UK and Ireland chief executive

Benjamin Verlingue - Directeur général délégué Groupe Adelaïde

IT Interview

Benjamin Verlingue: Fourth generation leader emphasises ‘entrepreneurial spirit’ underpinning UK and European operations

2025-07-24T07:00:00+01:00By

Chairman and chief executive plans to ‘respect the legacy’ of familial past leaders while steering the broker’s strategy to double business size over the next three years

alastair-swift-460x307

IT Interview

Alastair Swift: Willis cementing ‘deep specialty expertise’ as a ‘true differentiator’

2025-07-09T07:00:00+01:00By

’Others may be really interested in breadth, but we’re really interested in expertise and being leaders in our chosen fields,’ says broker’s head of specialties

Trey Norman

IT Interview

Trey Norman: Love Islander returns to insurance with a bombshell on the talent gap

2025-06-19T07:00:00+01:00By

’I don’t think we’ve got that flagship person doing the real hard yards – going into schools, doing forums and Q&As,’ says commercial executive

Lloyd's of London

IT Interview

Blueprint Two benefits will take ‘quite some time’ to impact London market as project is ‘too big’

2025-06-05T07:00:00+01:00By

London market broker leader is ‘worried’ about when the digital transformation programme will deliver, noting that it should have been ‘split down into very specific areas’ from the start, rather than following a ‘big bang approach’

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