Broker Interviews

Kelly Madeley, Ki

News Analysis

Kelly Madeley: Industry must ‘make insurance exciting’ to attract talent

2026-08-20T07:00:00+01:00By

Ki’s chief people officer Kelly Madeley believes the insurance industry needs to widen its talent pool, embrace different career paths and work collectively to show young people that insurance can be a career where they make a difference

Barry Reynolds-500x500px

IT Interview

Barry Reynolds: Verlingue London Markets ‘heavily focused’ on MGA market as it seeks specialist growth

2026-08-06T07:00:00+01:00By

‘We’re really focused on finding areas of business that are not mainstream, but where we know that the London market has something specialist to offer,’ says broker’s executive director

Jimmy Williams

IT Interview

Jimmy Williams: How Urban Jungle is fending off fraud for renters’ financial inclusion

2026-07-16T07:00:00+01:00By

‘If we can tell the difference between a genuine customer who just happens to live in a lower income postcode and a fraudster, we can underwrite that better,’ says chief executive

Simon Waine, Gallagher

IT Interview

Simon Waine: Homing in on ‘advice led broking’ and ‘client obsessed’ talent in Gallagher’s corporate division

2026-07-15T06:00:00+01:00By

Focusing on talent, rather than geography, is central to the broker’s service strategy moving forward, with recruitment volumes on the up for staff that have a ‘level of gravitas’, says corporate division managing director

Mark Profle Pic

IT Interview

Mark Thomas: The chief executive building a new model for SME insurance growth

2026-07-13T08:00:00+01:00By

Compare My Insurance chief executive Mark Thomas has built the broker around a digital-first model, targeting the underserved SME market while investing in technology, talent and data to support rapid expansion.

Jon Bethell

IT Interview

Jon Bethell: The changing face of private client insurance

2026-07-01T08:00:00+01:00By

Verlingue’s head of private clients discusses rising costs, new wealth and shifting lifestyles that are redefining what a private client looks like

Steven Darrah

IT Interview

Steven Darrah: Really Honest on ‘changing the narrative around insurance’ transparency

2026-06-18T07:00:00+01:00By

Following its May 2026 rebrand, the broker founder and chief executive says the business was ‘born out of a continued frustration with the insurance industry’ and has ‘jumped in with both feet’ to operate with transparency and accountability

Katrina Schellens, Lockton

IT Interview

Insurance sector still scratching head over ‘muddy’ emerging risk of intellectual property, cyber and general liability cross-section – Lockton

2026-06-16T07:00:00+01:00By

Risk managers could face policy exclusions arising from ‘complicated’ emerging risk cross-section, however broker senior vice-president ringfences geopolitical challenges as the risk community’s most pressing concern in 2026

Lea Cheesbrough 3

IT Interview

Lea Cheesbrough: From nurse to networker and becoming a ‘one woman crusade for independent broking’

2026-05-06T07:00:00+01:00By

Broker network leader reflects on her career journey so far and identifies that 2026 will see the business focus on new staff, services and broker investments supporting succession planning

Graeme Trudgill, executive director, BIBA

IT Interview

Graeme Trudgill: Potential ‘future PM’ and the FCA – why to attend first session of 26 Biba Conference

2026-05-01T07:00:00+01:00By

Mayor of Greater Manchester Andy Burnham will take to the stage during the opening session of this year’s Biba Conference

Daniel Lloyd-John 1

IT Interview

Daniel Lloyd-John: ‘Pioneer for change’ broker designs talent-centric, geography agnostic expansion plan

2026-04-02T07:00:00+01:00By

Chief executive believes broker consolidation across UK’s northern regions is giving industry talent greater pause for career thought – and enabling joint venture partnership opportunities

Olga Collins

News Analysis

Olga Collins: WBN leader says brokers must become ‘an extension’ of corporate risk management

2026-03-02T12:00:00+00:00By

The Worldwide Broker Network (WBN) chief executive discusses the changing role of brokers, the importance of active risk management and emphasises the vital need for advisory-led relationships

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