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Regulation

Advent calendar

Insurance Times Advent Calendar: Jon Walker

2023-12-10T08:00:00+00:00By Insurance Times

For the 10th day of advent, Jon Walker, chief executive of Axa Commercial, highlights how the true spirit of collaboration can benefit the industry

Advent calendar

Insurance Times Advent Calendar: Johnny Timpson

2023-12-07T12:00:00+00:00By Insurance Times

For the seventh day of Advent, Gain cofounder Johnny Timpson talks about helping vulnerable customers and Succession – not the Waystar one

Advent calendar

Insurance Times Advent Calendar: James Nicholson

2023-12-04T14:00:00+00:00By Insurance Times

For the fourth day of advent, Zurich UK chief claims officer James Nicholson highlights some talent attraction-based positivity

Advent calendar

Insurance Times Advent Calendar: Donna Scully

2023-12-02T11:00:00+00:00By Insurance Times

For the second day of advent, Carpenters Group director Donna Scully highlights that Christmas is all about giving

Road to 2024 Big Question

The Big Question December 2023: What was the most important lesson learnt in 2023 and how will that develop for next year?

2023-11-30T12:00:00+00:00By Isobel Rafferty

As 2023 draws to a close, eight industry leaders look back on the year and share resolutions for the new year

Michael Gove

Gove brings new bill to Parliament to ban ’exorbitant' commissions

2023-11-28T11:58:00+00:00By James Cowen

’For far too long too many have been denied the full benefits of ownership through the unfair and outdated leasehold system,’ says housing secretary

customer experience (3)

Industry warned of ‘significant gaps’ in approach to customer vulnerability

2023-11-24T10:27:00+00:00By Chantal Kapani

’If we get it right for vulnerable customers, we get it right for everybody,’ says vice president of client management

red briefcase man

Chancellor’s ‘simplified’ R&D tax relief plans welcomed by insurtechs

2023-11-23T14:41:00+00:00By Clare Ruel

’With low growth forecasts, there is no room for mistakes and no time to lose,’ says chief executive

regulations

Government consultation on new captive insurance regulations welcomed

2023-11-23T12:40:00+00:00By James Cowen

’We look forward to working closely with the government and regulators,’ says chief executive

person thinking question mark face

Briefing: FCA not ’hiding a magic equation’ from insurance sector

2023-11-23T08:00:00+00:00By Yiannis Kotoulas

Rules-based or principles-based regulation? Is it really that simple? Yiannis Kotoulas finds out

assertive fist down angry last warning

The most complained about products in UKGI

2023-11-10T10:30:00+00:00By Matt Scott

Insurance DataLab analyses the latest ombudsman complaints data to find out which product lines – and which insurers – are receiving the most complaints from consumers

Nigel Feetham_min gibraltar

Nigel Feetham: Gibraltar set to become the ‘jurisdiction of choice’ for the UK

2023-11-07T08:00:00+00:00By Clare Ruel

Gibraltar’s minister for trade discusses growth opportunities and Solvency II in relation to the UK insurance market

Commercial property buildings

Five brokers pledge to scrap third-party leasehold commissions and cap fees

2023-10-30T11:44:00+00:00By James Cowen

’We now need to see further action from others in the broader insurance and broker industry,’ says minister

Chatbot error

TechTalk: AI uptick could see firms needing insurance to cover ‘mishaps’

2023-10-30T08:00:00+00:00By Clare Ruel

While the onus for responsible use of AI currently lies with the regulator, should the insurance sector be addressing these concerns as a matter of priority?

stuart_reid_index

Briefing: Insurer service concerns continue to rage

2023-10-26T07:00:00+01:00By Stuart Reid

The overall picture of insurer service concerns is one of exhausted staff at both ends of the chain, missed deadlines and a distinct lack of autonomy and empowerment

opportunities, lightbulb

The current opportunities for UKGI firms – ready for action?

2023-10-23T11:51:00+01:00By Isobel Rafferty

Insurance Times’ latest webinar captures the thoughts of three senior leaders in the industry

Commercial property buildings

Biba launches new fair value framework for brokers after FCA announcement

2023-10-19T11:08:00+01:00By Chantal Kapani

’Biba members are committed to providing fair value to the customers they serve,’ says chief executive

money invest mega rounds insurtech

Howden secures £500m of capacity to launch innovation hub

2023-10-16T09:56:00+01:00By Chantal Kapani

As part of the move, Howden will support insurtechs to help create the ’ideal platform to foster collaboration’

61d65801-e678-4d43-9e7c-bf5aeb7efe67

Briefing: Consumer service vital after Luton Airport car park fire

2023-10-13T07:09:00+01:00By James Cowen

The fire came at a time when complaints about car or motorcycle insurance hit a five-year high

pet insurance (2)

Consumers lack understanding of what is included in pet policies

2023-10-11T13:37:00+01:00By Chantal Kapani

’A regulatory review could be warranted,’ says head of marketing

All Regulation articles

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