‘Nobody should have to spend months or years living in a construction site while their insurer drags its feet,’ says director
James York explores how artificial intelligence could transform the relationship between firms and the regulator to make the case for an ‘Open Regulation’ regime
New rules will ban insurance commission-sharing in leasehold properties from November 2027, but experts are divided over whether the reforms will reduce costs or simply change how charges are recovered
Industry concerns from yesteryear come to fruition as the House of Lords pokes holes in FCA’s customer-centric rules for the home and travel insurance markets
‘As agentic AI becomes more powerful, autonomous decisions may happen faster than the existing monitoring and governance measures were designed to manage,’ says head of AI and digital
Underwriters do not read every page of renewal documentation in practice, panellists said, highlighting the importance of tracked changes and clear communication over policy wording amendments
Ahead of the Autumn Budget on 28 October, UK general insurance firms reveal what government priorities would be at the top of their agenda
’We know that the FCA is undertaking various pieces of work to make progress on many of the issues our report has highlighted, but the timescales are not clear and it should produce a roadmap of what it is doing,’ says chair
’When you change the dynamic on how much time somebody needs to spend on an investigation or the fidelity with which they can find things, what you’re actually changing is the throughput of the system – the output benefit of prevented fraud,’ says technology leader
Graeme Trudgill, chief executive at Biba, discusses the broker trade body’s asks for the upcoming budget
’Part of our work to become a smarter regulator means developing our future as an agentic regulator, using the same technologies reshaping our markets to make ourselves sharper, faster and more effective,’ says chief data, information and intelligence officer
‘The prime minister has pledged to create more breathing space for consumers and that’s why we’re urging him to use the upcoming budget to announce a ban on two-tier pricing,’ says director
‘Together with her team, she will give an impartial view of the level of service we provide,’ says chair
’His extensive experience across financial services, regulation and public service organisations will be invaluable,’ says chair
’Wakam UK is a fully independent UK insurance entity and we’ll continue to move forward,’ says chief executive
The ’biggest misconception’ about vibe-coding in the market is that ‘AI-generated code reduces the need for governance’, says head of emerging technology risk
The regulator revealed that it had asked the court to make the broker bankrupt
’The increase in the number of complaints being referred shows why firms cannot afford to look at outcomes in isolation,’ says co-founder
‘With this new requirement to disclose and be transparent around AI, there’s enhanced risks and so we want to help brokers and clients address that risk through this regulatory coverage,’ says chief revenue officer
’What you risk is actually hollowing out a policy to get to a particular point,’ says executive director