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Artificial Intelligence
News
EC-Council acquires Cyber Insurance Academy
’Together, we can help build the technology fluency the insurance industry increasingly needs as cyber, AI and emerging technologies reshape the risk landscape,’ says group chief executive
News
FCA plans to be ‘agentic’ regulator and shift to AI supervision
’Part of our work to become a smarter regulator means developing our future as an agentic regulator, using the same technologies reshaping our markets to make ourselves sharper, faster and more effective,’ says chief data, information and intelligence officer
Webinar
WATCH: Insurance Times’ making agentic AI work for the investigator webinar
Held in association with Shift, the webinar explores what agentic AI means in practice for fraud investigation
IT Interview
Martin Schultheiss: Uinsure ‘redefines’ culture as AI produces ‘significant productivity gain’
’We have redefined our culture as a business. It used to be suits and trainers, we now call it suits, trainers and cool tools,’ says group managing director
News Analysis
‘It’s not about robots’ – Zurich says technology should remove friction, not judgement
Insurance Times’ latest webinar with Zurich explored how insurers can use technology to deliver faster, more efficient trading without sacrificing underwriting judgement, broker relationships or the human element of claims
News
Brokers warn PCW and ChatGPT quote declines risk convincing consumers they are ‘uninsurable’
‘For a customer, reaching the end of a quote journey without an offer can feel like being told their home cannot be insured,’ says managing director
News
Insurers risk ‘automating vulnerabilities’ at scale as fraudsters exploit phone channels
The industry is starting to see ’the emergence of omnichannel’ where fraudsters are playing the fraud vulnerabilities of digital and non-digital channels off each other, says director
News
CFC upgrades cyber cover as attacks increasingly target business leaders
‘Cyber attacks no longer stop at the organisation’s network,’ says head
News
FERMA president urges risk professionals to challenge insurance cycle status quo and address AI paradox
Association leader encourages event attendees to ’take risks’ and ’be open to leaving your comfort zone’
News Analysis
TechTalk: When AI becomes the front door to insurance, who decides what's inside?
As AI platforms become a new route into insurance, the industry faces a critical question – when a chatbot recommends a policy, can customers tell where information ends, advice begins and commercial influence starts?
News Analysis
Briefing: Are the financial markets finally coming to their senses?
Mike Edgeley, group chief executive at Clear Group, explores whether the market’s understanding of the value of AI is starting to bear fruit – and what that means for the importance of human connection in an increasingly tech-focused insurance sector
News
Aviva rolls out AI underwriting tool for income protection
’By extending AI summarisation to income protection, we’re continuing our commitment to making protection insurance faster, simpler and more accessible,’ says chief underwriting officer
News Analysis
TechTalk: Vibe-coding could leave insurers ‘crashing on the rocks’
The ’biggest misconception’ about vibe-coding in the market is that ‘AI-generated code reduces the need for governance’, says head of emerging technology risk
News
Dive In: HR leader on her IVF journey and why support must go beyond policy
’When people have got things going on, like an IVF process, what they need is flexibility without judgement,’ says senior HR business partner
Digital Transformation Reports
Digital Adoption 2025
Find out what digital innovations and processes UK brokers are implementing in the new Digital Adoption Report 2025, produced by Insurance Times in association with Applied Systems.
Digital Adoption 2023
Find out what digital innovations and processes UK brokers are implementing in the new Digital Adoption Report 2023, produced by Insurance Times in association with Applied Systems.
Insurtech 50 2023
In 2023 we launched our inaugural Insurtech 50 report, produced exclusively by Insurance Times and based on data provided by business management consultancy Oxbow Partners.
Digital Adoption 2022
Find out what digital innovations and processes UK brokers are implementing in the new Digital Adoption Report 2022, produced by Insurance Times in association with Applied Systems.
Digital Transformation 2021
The Insurance Times 2021 Digital Transformation Report is out now! Over 250 brokers from across the UK came forward to reveal how digital transformation has impacted their business.
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at The Echo Building, 18 Albert Road, Bournemouth,
England, BH1 1BZ - a USA Today company
registered in England & Wales with number 01676637
at The Echo Building, 18 Albert Road, Bournemouth,
England, BH1 1BZ - a USA Today company
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