Insurer Interviews

Paul Dilley 1

IT Interview

Paul Dilley: Bridgehaven has not yet ‘scratched the surface’ of its growth ambitions

2025-10-02T07:00:00+01:00By

Chief underwriting officer explains ‘twofold’ strategy for 2026, which will see the hybrid fronting firm add new UK MGAs to its roster alongside a European expansion

Mark-Lomas-web

News Analysis

Mark Lomas: 'We have made progress', but more to do on inclusion at Lloyd’s

2025-09-22T07:00:00+01:00By

From culture survey scores to leadership diversity targets, Mark Lomas shares how Lloyd’s is driving progress on inclusion

Lee Mooney, August 2025

IT Interview

Lee Mooney: New UK boss gearing up to ‘change the pace’ at Markel

2025-08-21T07:00:00+01:00By

Rather than ‘reinvent the wheel’, managing director plans to tap into global group expertise to increase insurer’s ‘share of wallet’ with brokers and ‘dial up the pace’ on product and people volume

Alex Ktenidis

IT Interview

Alex Ktenidis: Tackling SME underinsurance with the ‘right conversation at the right time’

2025-08-19T07:00:00+01:00By

’SMEs are sleepwalking into an underinsurance problem at the moment,’ says director of digital trading

Martin Hall ERS

News Analysis

Martin Hall: ERS targets next £100m GWP through mobility, AI and cultural continuity

2025-07-11T08:00:00+01:00By

‘We’re definitely part of the changing face of mobility,’ says managing director at ERS

Michelle Taylor, Aviva

IT Interview

Michelle Taylor: New role provides opportunity to ‘draw the dots’ and fill Aviva’s distribution strategy gaps

2025-06-11T06:00:00+01:00By

Expanding the insurer’s exclusive regional broker proposition and tackling the relationship ripple effect of broker consolidation are both key focus areas for the broker distribution director

Jo Sykes

IT Interview

Jo Sykes: Markel UK devises five pillar plan to become ‘more relevant’ for brokers

2025-06-02T06:00:00+01:00By

Among the insurer’s key focuses for the next five years is developing further schemes propositions, building out its eTrading strategy and improving its regional distribution network

Partnership (2)

IT Interview

Biba 2025: Tokio Marine HCC strives to secure three facilities with brokers in 2025

2025-05-20T07:00:00+01:00By

The insurer’s international head of distribution believes the business needs ‘to whisper a little bit louder’ than it has done in the past to attract greater brand recognition and better promote broker partnership opportunities

Mike Bottle 2025 photo

News Analysis

Mike Bottle: Arch’s UK regional MD on bringing international scale to bear

2025-05-08T06:00:00+01:00By

’You’ve got to be committed to the proposition because if you lose sight of what the broker wants, then you very quickly lose momentum,’ says recently promoted leader

Ant Middle 1

IT Interview

Ant Middle: Organic growth focused plan seeks to put Ageas UK top of the personal lines pile

2025-04-07T06:00:00+01:00By

The insurer has ‘earned the right to think bigger as a business’ and topple the likes of Allianz, Axa and Hastings from the personal lines podium using product expansion, AI investment and a commitment to broker partners, says chief executive

Rachel Turk Lloyd's

IT Interview

Rachel Turk: Changing perceptions at Lloyd’s and improving coverholder supervision

2025-03-18T08:00:00+00:00By David Benyon

Lloyd’s of London’s chief underwriting officer talks recent results and the need for future underwriting discipline

Jason Storah Aviva CEO (official)

IT Interview

Jason Storah: Aviva ‘ruthlessly consistent’ and ‘ruthlessly boring’ in delivering service promises

2025-03-03T07:00:00+00:00By

UK general insurance chief executive defined the insurer’s 2024 growth journey as ‘appropriate, consistent and disciplined’

More Insurer Interviews