Personal Lines

GettyImages-587934596

News

City of London Police crack fake Lego theft insurance scam

2025-12-19T11:00:00+00:00By

The fraudster involved ’created a web of false identities, forged documents and fabricated claims to exploit the system for personal gain,’ explains detective constable

I stock complaint steam

News

FCA commits to market improvements in home and travel super complaint response

2025-12-18T12:00:00+00:00By

’We’ll be monitoring consumer outcomes and will continue to hold firms and their senior leaders to account for making improvements, to help build trust and make sure people get fair value insurance,’ says the FCA’s director of competition and interim director of insurance

BSS 2024/25