Revealed: Brokers confirm which MGAs are raising the bar in Insurance Times’ annual report

UK general insurance (UKGI) brokers have voted and the results are in – Insurance Times can reveal that 11 MGAs have been awarded the maximum five star rating for their service quality, according to the Five Star Rating Report: MGA Market 2025/26.

This year’s publication – marking the report’s sixth annual edition – is based on a survey of 1,673 UKGI brokers conducted between July and September 2025.

The survey investigated brokers’ opinions and levels of satisfaction regarding the services they received from MGA partners they have worked with over the last 12 months.

For the 2025/26 report, published in association with the Managing General Agents’ Association, 28 MGAs have been awarded a performance linked star rating out of five by Insurance Times.

Of this number, an impressive 11 received the maximum five star score. Nine MGAs earned a strong four star rating, based on broker feedback, while eight MGAs achieved a three star result.

Although the full report will be available to Insurance Times subscribers in November 2025, readers can review the 2025/26 MGA star rating results table now by clicking the below link.

👉 View the 2025/26 MGA star ratings results table here.

MGAs, insurers and other organisations seeking early access to the Five Star Rating Report: MGA Market 2025/26’s detailed analysis can contact Aisha Roberts at aisha.roberts@insurancetimes.co.uk to obtain the associated MGA Data Insight Book.

New year, new plans

Insurance Times is also excited to announce the upcoming launch of the MGA Hub in Q1 2026.

This is a dynamic new platform designed to enhance how brokers and insurers engage with MGA partners. The MGA Hub will bring together research, insights, news, expert commentary, product information and testimonials for readers to review easily in one place.