Claims
News
Credit hire costs surge over the last decade – Keoghs
Research from Keoghs has highlighted the ‘detrimental’ impact of ‘litigious’ credit hire organisations on consumers
News
New president takes the helm at Cila
’It is an honour to be elected as Cila president for the coming year,’ says new president
News
Almost a third of Brits ‘not very comfortable’ with AI claim decisions – GlobalData
’The findings show that enough consumers are already open to interacting with AI to make it worthwhile to invest in,’ says senior insurance analyst
News Analysis
Briefing: Cyber threats soar as insurers scramble for solutions
Data outsourcing is becoming a larger target for cyber attacks as companies look at ways to cut internal costs
News Analysis
The Big Question: How can brokers support directors to navigate new regulations and mitigate the risk of D&O claims?
Experts discuss how brokers can guide company directors through evolving regulations, offering strategies to mitigate the growing risks of directors and officers (D&O) claims
News Analysis
Solvency ratios on the rise as UKGI market continues to face unprecedented pressures
Insurance DataLab co-founder Matt Scott dives into the the market’s latest SFCRs to draw out a number of trends
News
QBE opens new office as part of UK broker strategy
’Brokers were clear about what they wanted,’ says head of trading
Sponsored Content
Travel insurance cancellation claims on the rise – Gallagher Bassett
Simon Hoskin, director of travel at Gallagher Bassett, explains what the surge in travel cancellation claims means for holidaymakers and insurers
Sponsored Content
Navigating risks and challenges in the waste management and recycling sector – MUM
Patrick Wood, joint managing director of casualty at Manchester Underwriting Management, part of Pen Underwriting, explores how to create better risk outcomes for the waste and recycling sector
News
Aon appoints new chief claims officer
’We are confident her stewardship will further enhance our relationships with clients, colleagues, insurers and partners,’ says chief executive
News
Many claims experiences ‘breaching’ consumers’ trust in industry – Holmes
’This substandard customer experience often gives our industry a reputation of being scammers who are happy to take the customer’s premium,’ says chief executive
News
Shift from ‘greed to need’ drives fraud surge across personal and commercial lines – Allianz's Burge
’I see a shift from greed to need – people now feel they need to commit fraud,’ says head of counter fraud
News
Civil court cases still facing major delays
’Access to justice is still hugely delayed, therefore access to justice is still being denied,’ says executive director
News
More 20mph zones could cut motor premiums – Esure
’We are already seeing the benefits in places where 20mph speed limits have been introduced,’ says chief customer officer
News
Allianz pays out £51m for crashes during 3pm afternoon rush
’Our data has highlighted interesting patterns in the frequency and severity of claims,’ says claims director
News Analysis
In Focus: Are cyber insurers prepared for BI claims after July’s global outage incident?
Head of claims reports that cyber is an ‘ever-changing’ risk and that there is more variety in how BI claims can now present themselves
News Analysis
Briefing: Are you being served?
The role of the broker should be ‘to absorb complexity and convey simplicity’ – but today’s disconnect between customers and the profession provides a broadening challenge to achieving this aim
News
Vet nurse in the doghouse after £13,334 pet scam
’Allianz is committed to protecting our customers and business against the harms of fraud,’ says director of financial crime
News
MGA announces new £25m capacity deal
’We are committed to providing our broker partners with secure capacity and a fast and efficient service,’ says chief underwriting officer
News
Cyber experts' warning as new AI system to help with Champions League draw
Automated software is being used due to the competition now having a more complex format
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