Claims
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Latest NewsRevealed: Claims Excellence Awards 2022 – winners and reaction
Amid the glitz and glamour of a Kensington-based ceremony, some firms took home multiple awards - was it you?
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Latest News
Allianz tops the ranks in Brokerbility’s insurer partner satisfaction survey
Aviva, meanwhile, has succeeded in underwriting
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Insight
Briefing: Staged e-scooter accidents are ‘already happening’ and leading to ‘questionable’ claims
With pandemic-related fraud dwindling, insurance fraud experts believe the next emerging risk will come from the insurtech sector
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Latest News
Bogus home insurance claims grew by 45% in 2021 – Aviva
Whiplash and ghost broking fraud continued last year, according to the insurer’s figures
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Latest News
Government launches £40m self-driving commercial vehicle competition
88% of road collisions caused by human error, according to the transport minister
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Insight
‘Significant spike’ in tool theft claims poses fraud risk
With ‘the value of these individual claims getting higher’, insurance fraud experts must be alive to cost of living linked inflated claims from end customers and tradespeople
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Latest News
Anti-fraud focused OIC portal amendments are vital for the future
The current portal’s set up is a ‘fraudsters’ paradise’, says Carpenters Group director
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Latest News
Exactly 94% of businesses are satisfied with their insurer service – DWF
A lack of empathy and support from insurers was a key complaint from younger insureds, however
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Latest News
Top Premier League clubs to pursue BI claim against major insurers
A ruling in this case could represent a ‘new test case’ for business interruption claims
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Latest News
Regulation becoming ‘almost inevitable’ as cyber threats increase
The cyber threat environment is ’incredibly volatile’, adds chief executive
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Latest News
Aviva reports 5% general insurance GWP uptick for 2022’s first quarter
But the insurer’s UK COR for general insurance has worsened by 7.3 percentage points year-on-year
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Latest News
FCA’s general pricing rules drive up van insurance premiums by 6.3% - Consumer Intelligence
The pricing expert believes that the regulator’s movements are hampering cheap market deals
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Latest News
Adam Winslow: Managing inflation means separating commercial lines from personal lines
Despite the challenges of inflation, there is an opportunity for both insurers and brokers to do ‘really well’ through better understanding insurer risk appetite, says UKGI boss
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Latest News
Natural catastrophe claims knock Q1 P&C operating profit for Allianz Group
Chief executive states that the insurer’s ‘results demonstrate that our business can withstand significant geopolitical and economic pressures’
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Latest News
Backchat May 2022
An AI-inspired podcast, a fraudulent butcher, payouts following the sinking of the most luxurious ocean cruise liner ever built and lunching with a sporting star. What has the insurance industry been up to lately? You heard it here first…
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Insight
Opinion: Hybrid ‘new normal’ yet to be clarified across UKGI
Editor Katie Scott discusses the appetite around industry in-person gatherings ahead of this year’s Biba conference
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Insight
Gap insurance fraud seeing ‘a huge uptick’
As whiplash claims have become less attractive to potential fraudsters thanks to the Civil Liability Act, could gap insurance become a new problem area?
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Insight
Briefing: LiPs not ‘disadvantaged’ by OIC process despite industry-wide concerns
Law firm argues that OIC portal process is not a ‘disincentive’ because LiPs are ‘clearly able’ to submit and progress claims
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Latest News
New CRU data confirms continued decline in motor claims
Numbers for motor injury claims are at ‘historic lows’, says ACSO executive
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Latest News
Aviva inks deal with Tractable to ‘overhaul’ UK motor claims accuracy
The deal also supports Aviva’s net zero 2040 target
