Analysis

Briefing: Rising AI uptake drives demand for sector-wide skills update

By 2026-01-28T07:00:00

Adam Harper, CII

The government and independent bodies concur that AI technology should unlock a wealth of opportunity for the financial services sector – but only if market firms can satisfy skills gaps with tailored training

Adam Harper, the Chartered Insurance Institute’s (CII) executive director of strategy, advocacy and professional standards, discusses why firms should review their skills gaps and training programmes in light of greater use of artificial intelligence tools.

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