All Opinion articles
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People & OpinionOpinion: Broking leaders must consider succession snags
Howard Lickens, executive chairman of broking business The Clear Group explains the potential pain points for internal succession solutions and what today’s leaders need to consider ahead of their exit
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Features
Briefing: Covid, capacity and poor insurer service continues to pose problems for brokers
Recent research compiled by Insurance Times and Close Brothers Premium Finance reveals what major challenges brokers are watching right now
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Features
Briefing: We are all now worried about the FCA
Brokers are losing faith in the FCA amid rising fees and levies against a backdrop of carrier failures
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Features
Briefing: Pandemic impact on financial results is not over yet
Insurers’ 2020 full-year financial results show an economic landscape strewn with losses and colossal Covid claims costs. This will undoubtedly carry over into 2021 in some capacity, wrecking further trouble on balance sheets
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Features
Opinion: Root causes need to be wormed out if levy growth is to be stunted
Editor Katie Scott discusses brokers’ financial tight spot - escalating FSCS levy costs partnered with pandemic and Brexit uncertainty leaves many businesses between a rock and a hard place
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Features
Briefing: Goldman Sachs gives Aston Lark big firepower
Bank backing is unusual in the broker market, as private equity remains the dominant source of capital
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Features
In Focus: What unintended consequences could follow the implementation of the Official Injury Claim portal in May?
After a number of delays, the deadline for the new Official Injury Claim portal is looming, industry commentators explore whether the new portal will hit the mark, or fall short for claimants
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Features
Briefing: Fraud red flag will remain for personal injury claims despite OIC portal launch
Personal injury fraud is ready for its next evolution as the countdown to 31 May continues
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Features
Briefing: Intact is excellent, but faces big challenge with RSA buy
RSA’s new owner Intact will need to woo brokers
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Features
Briefing: FCA could be setting sector up to fail with four-month pricing implementation period
The FCA took its time crafting the foundations of its general insurance pricing review, however it expects insurance businesses to turn around rule changes on the double – surely it’s in nobody’s interest to rush such a pivotal market change?
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Features
Briefing: The three crucial questions that lead to successful innovation
For those looking to throw their hat into the ring this awards season, Insurance Times ’s content director shares his ”quick and dirty” innovation test
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Online only
Briefing: Amanda Blanc’s strong Aviva start buys herself time
Amanda Blanc has certainly put firepower behind her promises to make changes “at pace” since stepping up to the helm at Aviva. However, success will hinge on her plans for the UK business, where the devil is undoubtedly in the detail…
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Features
Briefing: Will CMCs morph to adopt motor focus post-whiplash reforms?
This month’s Fraud Charter virtual roundtable unpicked how claims management companies could evolve following the implementation of the first part of the whiplash reforms in May – it appears there is still fertile ground here for the FCA to tend
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Features
Opinion: Test case opens industry’s eyes to depth of expectation gap
Editor Katie Scott believes the momentum around getting to grips with the expectation gap has escalated following the FCA’s test case result - insurance leaders are now preparing to tackle this head on for 2021
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Online only
Briefing: Insurers facing broker backlash for Covid service
Insurance Times Five Star Rating Report: Commercial Lines is about to be released. This broker survey of insurer service will show some players are performing poorly
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Features
Briefing: Will cyber insurance be the casualty of the next ‘black swan’ event?
The issues surrounding business interruption cover linked to pandemic-caused claims hit insurers and hit them hard. It’s only natural, therefore, to want to look ahead to other products that may follow the same trajectory if another black swan event arises - and cyber insurance has “certain parallels” according to the ...
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Features
In Focus: What challenges will insurtechs face in 2021?
Last year rocked the insurtech industry, as it did the whole insurance sector, due to the Covid-19 pandemic. But what does 2021 hold for this part of the market and what challenges will need to be addressed? Industry experts share their perspectives…
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Latest News
The Big Question March 2021: How do the current market conditions compare to previous ones for professional liability classes?
With the UK set for an economic downturn amid Covid-19, professional liability classes have had quite a ride as a result. Insurance Times asked industry experts how the current market compares to previous ones for this line of business
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Features
Briefing: FCA prepares to bare teeth over the treatment of vulnerable customers
New guidance from the regulator points to greater monitoring and oversight of firms’ treatment of vulnerable customers as part of its supervisory approach – will this change be welcomed, or viewed as another regulatory burden?
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Features
Briefing: The Covid-19 pandemic ‘has become far less of an acceptable excuse for poor service’
While the industry debates service standards during the reign of Covid-19, Insurance Times editor advocates embracing the ‘new normal’ rather than longing for pre-pandemic days
