All Opinion articles – Page 3
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NewsThe Big Question March 2021: How do the current market conditions compare to previous ones for professional liability classes?
With the UK set for an economic downturn amid Covid-19, professional liability classes have had quite a ride as a result. Insurance Times asked industry experts how the current market compares to previous ones for this line of business
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FeaturesBriefing: FCA prepares to bare teeth over the treatment of vulnerable customers
New guidance from the regulator points to greater monitoring and oversight of firms’ treatment of vulnerable customers as part of its supervisory approach – will this change be welcomed, or viewed as another regulatory burden?
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FeaturesBriefing: The Covid-19 pandemic ‘has become far less of an acceptable excuse for poor service’
While the industry debates service standards during the reign of Covid-19, Insurance Times editor advocates embracing the ‘new normal’ rather than longing for pre-pandemic days
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FeaturesBriefing: Insurance firms must adopt a people-centric approach to beat ‘lockdown fatigue’
In the privacy of our own homes, it may feel like lockdown is never going to end. However, employers must be proactive in shooing away fatigue-focused thoughts if they want their businesses to succeed in the long-term
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Online onlyBriefing: What do Aon, Gallagher and Marsh really pay for acquisitions?
Marsh, Aon, Willis appear to pay high multiples for their acquistions targets in the UK. But what is really going on?
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IT InterviewOpinion: Once the dust settles on the FCA test case, who will feel the pain most keenly?
Editor Yannick Guerry identifies the potential winners and losers following the Supreme Court BI judgment last month
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FeaturesBriefing: Has the drive for transparency come too late to repair reputational damage?
Discussions around greater transparency in policy wordings and clarifying coverage have become a top priority following the FCA’s business interruption test case – is this a ‘better late than never’ scenario or has the hit to the sector’s reputation crippled any chance of forging customer trust?
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FeaturesBriefing: FCA reveals anxiety over firms’ financial resilience, but is its heart in the right place?
Despite unveiling a ‘stark’ financial picture of Covid-hit brokers and intermediaries, helping firms stay in business does not seem to be the regulator’s number one priority
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Online onlyBriefing: Bitcoin … rat poison squared or exciting for insurance?
Bitcoin has enjoyed huge returns, making many rich. But can insurance help in this daring new world of cyrptocurrencies
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FeaturesBriefing: Insurers must be ‘mindful’ of recession-induced fraud
Insurance companies need to issue a war cry to customers, using transparent communications and fraud education to work together to stamp out Covid-linked fraud
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People & OpinionBlog: Adaption, when it’s necessary, it happens – 360Globalnet's Paul Stanley
Covid-19 has fast tracked digital processes for many firms. Necessity is not just the mother of invention, it is also the mother of adaptation and adoption, says Paul Stanley FCII, chief executive at insurtech 360Globalnet
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Online onlyBriefing: The end of the road for motor insurers?
Premium content: Is this the end of the road for motor insurers? Four fifths of the current UK motor market will disappear by 2040. Where will it go?
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Online onlyInnovation Blog: It's time to rethink who we are
The industry must act now to avoid another Kodak moment, says Parul Green, head of M&A and innovation for AXA UK
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Online onlyFormer Google boss on insurtech: The UK can lead
Dan Cobley, fintech investor and former Google boss, says bosses must expect disruption – or find themselves another job
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NewsInnovation Blog: The peak of inflated expectations?
The hype cycle is masking the true ‘enabling’ potential of insurtech, says Sam Evans, founder of Eos Venture Partners
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NewsInnovation blog: The demographics of innovation
Dr Edmond Smith, research fellow at the PEIC, reveals the results of his study into what makes people in insurance want to innovate, and what experiences they draw from to do it
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NewsInnovation blog: Brokers can look back to glimpse the future
Innovation in insurance broking is stifled by gridlock at the top of the decision-making tree says Konsileo’s John Warburton. Let’s put the people closest to customers in the driving seat
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NewsInnovation blog: Mr, Mrs, Mx, gender neutrality has arrived, now what?
Which insurer will be first to fully accomodate those who do not identify as either male or female? Chubb’s Ruth Polyblank charts the right path to take
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NewsInnovation blog: Premiums can go down, but dash cams aren't the answer
Kevin Kiernan, Ageas director of motor and personal lines underwriting, isn’t buying into the dash-cam hype
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NewsInnovation blog: Insurance beyond the connected car
Octo Telematics head of market intelligence and analysis Andrew Lee on how insurers should approach evolving technology
