Broker Analysis

Leadership

News Analysis

Opinion: Coaching versus leadership – How you listen can steer your business

2026-06-10T08:00:00+01:00By

Canadian broker leader Traci Boland inspired Biba Conference delegates with her views on meaningful leadership, emphasising that ‘the act of listening’ is the most important trait to bring to work

Beer football pitch

News Analysis

World Cup windfall or claims headache? Hospitality’s summer surge puts insurers on alert

2026-06-05T08:00:00+01:00By

A summer boost from staycation spending and World Cup crowds is set to lift UK hospitality revenues, but insurance experts warn that higher footfall could drive claims and expose underinsurance across the sector

chatbot neon

News Analysis

Briefing: What must not be lost as insurance quotes emerge on ChatGPT

2026-06-04T08:00:00+01:00By

’Increasing consumer openness to conversational AI presents both challenges and opportunities for insurers and digital distributors,’ says analyst

AI confusion

News Analysis

Briefing: Brokers are feeling the AI pain as questions come thick and fast

2026-06-03T08:00:00+01:00By

While AI is heralded as one of the largest developments in work since the industrial revolution, one unintended consequence of consumer access is causing confusion for brokers

Risk management gap

News Analysis

In Focus: Middle East conflict reveals ‘huge risk management gap’

2026-05-28T07:00:00+01:00By

The latest SR:500 Exchange virtual roundtable, hosted by sister publication Strategic Risk, brought together risk professionals, brokers and academics to discuss risk management’s moving goalposts amid geopolitical fluctuations

datamattersgreenshoots

News Analysis

Green shoots in packages and specialist segments amid commercial lines premium slump

2026-05-27T07:00:00+01:00By

Insurance Times’ Commercial Lines Premium Index – released in association with Open GI – reveals that while a 7.7% year-on-year fall in commercial lines GWP has reaffirmed persistent soft market conditions, a small number of lines have bucked the trend

Toby Clegg

News Analysis

Briefing: The contrarian’s guide to nepotism

2026-05-21T08:00:00+01:00By

While nepotism is often maligned as a traditional blocker to building a modern insurance industry, Toby Clegg argues that there are many benefits to recruiting those who are already sold on the insurance industry’s value

James York, Cropped

News Analysis

Briefing: The price of expertise in professional services

2026-05-20T08:00:00+01:00By

With the advent of AI forcing an evaluation of the price for expertise, it is worth considering how the industry could be differently constituted

squeezed costs pound in a vice

News Analysis

On the mid‑tier squeeze – too big to exit, too small to absorb the shock

2026-05-19T07:00:00+01:00By

The mid-tier insurance arena has become a ‘no man’s land’ for firms too large to be nimble specialists and too small to achieved the industrialised efficiency of the global giants, says management consultant

toolkit

News Analysis

Opinion: Could captive appetite uptick present opportunity for brokers?

2026-05-13T06:00:00+01:00By

Although ‘the captive piece can be perceived as a dark art’ by some brokers, increasing interest in these models from the risk management community means opportunities abound for intermediaries willing to get stuck in

competition (2)

News

What’s to play for in Insurance Times’ upcoming eTrading Report 2026?

2026-05-11T07:00:00+01:00By

Ahead of this month’s release of the eTrading Report 2026, Insurance Times has revisited the 2025 edition to analyse the key battlegrounds as firms challenge for a prestigious five-star award

Mike Dalby column image

News Analysis

Briefing: The industry needs to stop treating cyber insurance as optional

2026-05-07T08:00:00+01:00By

Mike Dalby, chief executive at Howden’s consumer and local commercial division, makes the case that we must all be more serious about selling cyber

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