Broker Analysis

Toby Clegg

News Analysis

Briefing: How to build the best claims team in the industry

2026-10-08T08:00:00+01:00By

Clegg Gifford chief executive Toby Clegg recounts a transformational claims experience and extols the virtues of insurance’s moment of truth

Chloe Alan Boswell

Analysis

Aviva looks to ‘re-seed’ talent across its UK broker programmes

2026-10-08T07:00:00+01:00By

’We’re trying to create a cycle of re-seeding talent and experience through our programmes,’ says broker propositions lead

Mike Dalby index

News Analysis

Briefing: Closing protection gaps requires a longer-term view of risk

2026-10-07T08:00:00+01:00By

Mike Dalby, chief executive at Howden’s consumer division, discusses the dangers of underinsurance and other protection gaps for clients, especially as winter rolls in

Mike Edgeley 2 hi-res

News Analysis

Briefing: Are the financial markets finally coming to their senses?

2026-10-01T08:00:00+01:00By

Mike Edgeley, group chief executive at Clear Group, explores whether the market’s understanding of the value of AI is starting to bear fruit – and what that means for the importance of human connection in an increasingly tech-focused insurance sector

John Tomw

IT Interview

John Toms: Claims, customers and his next chapter at Marsh

2026-10-01T07:00:00+01:00By

After more than three decades in the claims world, Marsh VP and senior claims consultant John Toms has handled everything from major fires and business interruption losses to theft and subsidence. But, for him, the job still comes down to being there when a client needs help

standing out

Analysis

The Big Question: Are specialist commercial lines the answer to soft market rate pressure?

2026-09-25T07:00:00+01:00By

As the appetite for specialist lines grows, industry experts discuss what is underpinning the shift in the commercial market – and how specialism could be the missing link to standing out and beating rate competition in soft market conditions

Daniel Lloyd-John index

News Analysis

Briefing: The insurance broker is at an existential crossroads

2026-09-24T08:00:00+01:00By

Daniel Lloyd-John, chief executive and founder at HNW broker Broadway Insurance Partners, discusses how the rise of AI may not fundamentally change insurance broking as much as expected

Sonia Habib

IT Interview

Sonia Habib: Kovrilo launch followed a decade of refusing to accept ‘a limit in the sky’

2026-09-23T07:00:00+01:00By

Almost nine months into launching a new MGA, the commercial director reflects on the opportunities that ‘come from being hungry, determined and not necessarily taking no for an answer’

marketeer

News Analysis

Opinion: Brokers evolve beyond distribution to take on industry-wide marketeer remit

2026-09-16T08:00:00+01:00By

The role and function of an insurance broker is changing – with distribution now just one of many faces these professionals present. Growing remits as marketeers and recruiters must become more visible as part of road map to futureproof UKGI

DMOGISep

News Analysis

Only specialist lines see growth as commercial sector suffers seventh quarter of GWP falls

2026-09-09T06:00:00+01:00By

This quarter’s instalment of the Insurance Times Commercial Premium Index – released in partnership with Open GI – takes a deep dive into packages and specialist lines to see where GWP growth is being achieved in contrast to market conditions

Image of expansion

News Analysis

Jim Summers and John Fletcher: Building the new Willis Re

2026-09-08T07:00:00+01:00By David Benyon

Jim Summers, chief executive of global specialties, and John Fletcher, chief executive at Willis Re Bermuda, lay the groundwork for this next generation reinsurance broker

diversity and inclusion lloyds

News Analysis

Beyond the D-word – does insurance still believe in diversity?

2026-09-04T07:00:00+01:00By

As the insurance industry moves away from dedicated diversity and inclusion initiatives towards broader conversations about culture, talent and skills, the question is whether this marks genuine progress – or simply makes an old problem less visible

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