Broker Analysis

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News Analysis

Briefing: Brokers have ‘big inertia’ around cross-selling – but terminology shift could support soft market retention strategies

2025-11-20T10:00:00+00:00By

A perhaps underutilised tool in brokers’ armoury, cross-selling might be a better wielded retention weapon if described as ‘complete risk protection’, noted schemes focused speaker

talent panel

Analysis

Broker CEO Forum: Industry must make talent development ‘strategic and intentional’

2025-11-19T10:00:00+00:00By

’Having better, more well rounded individuals that understand all facets of the market is a real investment in the industry of the future,’ says insurer’s head of retail