’Fraudsters are using AI in the same way that we are looking to use it within our organisations, such as for reconnaissance, target identification and research – the world of AI fraud is moving very quickly and is going to be a challenge for us,’ says director
The situation in the Middle East proves that appearances can be deceiving, with the complexity of today’s risks still clearly keeping the insurance industry on its toes – or the back foot
’As humans, we do not naturally like going to that worst case scenario and so when an event as devastating as this occurs, it is often a wakeup call,’ says managing director
More firms are planting their flags in the regional insurance market, providing a ‘beefed up’ footprint that supports a nearer to home relationship building model that is benefiting brokers
‘It’s not about relying on people to be ‘brave enough’ to ask – managers should be given the tools to cultivate their team culture in a way that provides psychological safety,’ says head of diversity, inclusion and community engagement.
The situation around the Persian Gulf remains fluid, but insurers and their customers are likely in for a sustained period of supply chain shocks and increased costs
The Worldwide Broker Network (WBN) chief executive discusses the changing role of brokers, the importance of active risk management and emphasises the vital need for advisory-led relationships
Artificial intelligence has the potential to define what great broking of the future looks like, with powerful use cases bolstering productivity
A surge of deals has triggered a new consolidation cycle that is redefining scale, competition and capability across the UK general insurance market. But questions remain around integration risk, broker dynamics and whether bigger will truly mean better.
Mike Dalby, chief executive at Howden’s consumer and local commercial division, discusses why serving insurance customers is a privilege in his inaugural column
Specialty insurance and specialist knowledge should not be tarred with the same brush. A successful combination of these two components in the London market, however, could benefit both brokers and insurers
In its 2026 manifesto, Biba proposed a UK cyber backstop to meet the risk of increasingly severe attacks and low cyber insurance penetration. But is this partnership feasible and could it effectively mitigate extreme systemic cyber risk?