Latest research

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Insurance Times reveals 2022 results of annual eTrading survey

Read on to find out which insurer extranet platforms gained five star recognition from brokers, as well as which software houses and broker management systems triumphed across the report’s metrics

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‘Doing what we say we will do’ leads Covéa Insurance to five star rating in 2022’s commercial lines report

Brokers have a ‘right to expect’ promises to be delivered, says commercial operations and distribution director

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Q&A: Aviva wants to ‘stretch the boundaries of what digital trading can offer’

Insurance Times’ head of research Savan Shah speaks to David Hockey, head of SME commercial trading at Aviva, about the insurer’s latest developments on its etrading platform

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Aviva recaptures commercial line five star rating following broker engagement drive

The insurer has pursued ‘rigorous engagement’ with brokers in an effort to be ‘visible and engaged’ during the Covid-19 pandemic

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For research enquiries or potential research partnerships please get in touch with Savan Shah MSc head of research at