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closed covid small business

MGA Q&A: Business interruption crisis highlights ‘very little’ known about insurance cover – DOA Underwriting

DOA Underwriting Ltd’s director Phillip Oliver tells Insurance Times why the business interruption crisis demonstrated that ‘very little’ is known about insurance as well as discussing this year’s MGA survey

human touch cover

MGA Q&A: Chapman and Stacey retains human touch for ‘stand out’ underwriting

Chapman and Stacey’s managing director Paul Wingfield tells to Insurance Times about the MGA market and the key services brokers are seeking following this year’s MGA survey


Etrading assists broker resilience, but delayed referral times cause frustration

Etrading rather than ‘e-transacting’ needs to be the focus moving forward if insurers and brokers are ‘to really develop a meaningful understanding of the business and opportunities’

Saxon East

Briefing: Faltering RSA can take inspiration from Zurich on broker service

RSA came bottom across all of Insurance Times’s broker service surveys. Where does it go from here?

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For research enquiries or potential research partnerships please get in touch with Savan Shah MSc head of research at