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Social mobility and belonging vital as class-based barriers persist – Zurich UK
Rethinking what an apprentice looks like in today’s insurance industry – Movo Partnership
Informal communications in professional services create new risks – Hiscox
Q&A: Clegg Gifford apprentice on growing talent pipelines into insurance
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Talent
Sponsored Content
Social mobility and belonging vital as class-based barriers persist – Zurich UK
Sponsored content: Steve Collinson, chief HR and sustainability officer at Zurich UK, discusses the importance and benefits of promoting social mobility in the insurance sector and beyond
News
Verlingue backs apprenticeships to tackle insurance talent challenge
‘It’s really exciting to see how Verlingue are investing in the future of youth, but also in the insurance industry,’ says head of private clients
Sponsored Content
Rethinking what an apprentice looks like in today’s insurance industry – Movo Partnership
Sponsored content: Lea Cheesbrough, chief executive at Movo Partnership, discusses the need for the insurance sector to update its perceptions of what new industry talent looks like
IT Interview
Steven Darrah: Really Honest on ‘changing the narrative around insurance’ transparency
Following its May 2026 rebrand, the broker founder and chief executive says the business was ‘born out of a continued frustration with the insurance industry’ and has ‘jumped in with both feet’ to operate with transparency and accountability
News
QuestGates launches loss adjusting pathway to strengthen surge claims capability
’By leveraging technology, we can progress cases faster, develop the next generation of adjusters whilst strengthening our surge capability with robust back-office support and additional capacity when needed,’ says chief operating officer
News
EDII partner with Markel to take Digital Minds programme outside London with Leeds launch
’The innovation capability gap isn’t a London problem, it’s an industry-wide one,’ says chief executive
Insurance Times launched its talent focused Destination Insurance campaign in autumn 2025. The long-term, editorially driven campaign aims to instigate collaboration within the London market and UK general insurance industry to mitigate sector-wide talent related challenges.
The evolving campaign currently includes a one-day annual conference, held in January, and a talent charter.
News
Roundtable convenes senior leaders as 51% of LGBTQ+ staff report lack of visible role models
’The progress shown between the 2021 and 2026 Link surveys is encouraging, but it’s a reminder to keep pushing, not to pause,’ says pride executive sponsor
News Analysis
Retaining talent requires the industry to address ‘experience shortage’
Insurance Times’ latest talent report reveals nearly half of the industry believes talent exits stem from a lack of career development and advancement
News Analysis
Opinion: Coaching versus leadership – How you listen can steer your business
Canadian broker leader Traci Boland inspired Biba Conference delegates with her views on meaningful leadership, emphasising that ‘the act of listening’ is the most important trait to bring to work
News
Insurance Times launches Talent Development Report 2026 in association with Intact
While technology and AI is on the rise, human judgement and client trust anchor performance even as tools evolve
News
Allianz helps shape new fraud NVQ to mitigate skills challenge
’We do a lot around the tech, the data and the intelligence – but the people bit is where we’ve got a real call to arms as an industry,’ says head of financial crime, intelligence and investigations
News
Chief executive warns insurance sector not to overlook experience amid young talent push
’Let’s not lose sight of those that have been around for 20 years, 30 years,’ says chief executive
News
Aventum Group signs Destination Insurance charter to help attract talent to the industry
’It’s time for the talk to stop and it’s time for the action to start, says group marketing director
News
Brokers prioritising professional development above pay to solve talent retention
‘It’s brilliant that brokers value professional development so highly,’ says director
News
SSP backs Insurance Times Destination Charter to support future talent
’For us, it’s very much about the talent pipeline within the insurance industry and attracting new talent into the industry,’ says head
News
High Five: Catch up on the biggest stories this week
Insurance Times rounds up the top five stories making headlines across the market from 18 to 22 May 2026
News
Social mobility membership firm launches new campaign encouraging greater diversity in career progression pipelines
FCA executive director says the regulator expects ‘firms to be more transparent about progression’ because ‘this reflects culture, shapes judgements and outcomes’ linked to Consumer Duty rules
Sponsored Content
Q&A: Clegg Gifford apprentice on growing talent pipelines into insurance
Sponsored content: Will Macdonald, account handler at Clegg Gifford, discusses what works and doesn’t when attracting talent to broking
News Analysis
Briefing: The contrarian’s guide to nepotism
While nepotism is often maligned as a traditional blocker to building a modern insurance industry, Toby Clegg argues that there are many benefits to recruiting those who are already sold on the insurance industry’s value
News
Biba 2026: The Insurance Charity sees 20% uplift in enquiries year-on-year
’We’re there for everyone in the industry, but a lot of people struggle with asking for help and the question is how we normalise that,’ says chief executive
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registered in England & Wales with number 01676637
at The Echo Building, 18 Albert Road, Bournemouth,
England, BH1 1BZ - a USA Today company
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