‘Rehabilitation depends on employment and if you can give employment to prison leavers, they will have another chance to rebuild their lives,’ says former inmate and chief financial officer
Destination Insurance has been created to be an ongoing, editorially driven campaign that seeks to support the UK general insurance and London markets in addressing talent challenges and helping the industry to become a properly earmarked destination for fulfilling careers
’If not, we will just stand and watch this evolved skills agenda take shape, we will still be talking about a skills shortage [and that the industry] can’t attract people,’ says chief executive
As the insurance industry moves away from dedicated diversity and inclusion initiatives towards broader conversations about culture, talent and skills, the question is whether this marks genuine progress – or simply makes an old problem less visible
’Claims is where our clients find out whether insurance works and the market is losing the people who know how to do it well,’ says executive director
The 28-year-old managing director bringing ‘a little bit of Essex in every boardroom’ as she homes in on international opportunities, new scheme potential and a talent first mindset for her incoming era of leadership

Insurance Times launched its talent focused Destination Insurance campaign in autumn 2025. The long-term, editorially driven campaign aims to instigate collaboration within the London market and UK general insurance industry to mitigate sector-wide talent related challenges.
The evolving campaign currently includes a one-day annual conference, held in January, and a talent charter.
With intermediary M&A deal volumes hitting multi-year lows, what is holding back dealmaking across the UK general insurance market (UKGI) – and what could potentially spur the next wave of acquisition activity?
’For maximum impact we need to raise the profile of our sector nationally, but having a stronger voice locally would certainly give firms more opportunities,’ says head of people proposition
Mike Dalby, chief executive at Howden’s consumer division, suggests that those receiving their results should look to insurance as a fulfilling career
Ki’s chief people officer Kelly Madeley believes the insurance industry needs to widen its talent pool, embrace different career paths and work collectively to show young people that insurance can be a career where they make a difference
‘As our industry continues to evolve through technological change, rising customer expectations and increasing complexity, supporting wellbeing remains more important than ever,’ says managing director
While outreach programmes and work experience initiatives are helping to showcase the breadth of insurance careers available, figures show that hiring rates have fallen. So, what is the biggest issue here – attracting young talent or creating enough opportunities for them once they are interested?
’We are delighted to see continued growth in the number of individuals who recognise the value in chartered status,’ says president
Managing director confirms that specialist insurer is investing in all areas of talent development – but despite ‘opening the doors at Markel UK’, supply and demand bottleneck still cranks up competitiveness for entry level roles
‘There’s simply too much knowledge walking out of the door for us not to find better ways to keep it within the profession,’ says broker owner
With year-on-year revenue growth of 91% and GWP improving by 84%, independent broker prepares for next era of growth with trio of promotions to help lead new internal divisions
Chief executive emphasises that letting ‘short-term thinking override the long-term need for young talent’ would be ‘a catastrophe’ stifling the industry’s pipeline of future business leaders
’I am delighted to welcome these 11 firms into the CII’s chartered community and congratulate them on taking this important step towards strengthening public trust and confidence in our profession,’ says president
’As the industry continues to evolve, it is important that we harness the skills and perspectives of a digitally native workforce while providing lifelong learning opportunities for people at every stage of their career,’ says apprenticeships lead
As brokers increasingly turn to add-on products to differentiate themselves in a soft market, a managing director sees an opportunity for growth via ‘expanding distribution, new business acquisition and product development’