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Opinion: The feedback disconnect – why managers are scared to talk to gen Z
Insurance Times confirms 2026’s five star insurers for commercial and personal lines
Eight companies commit to Destination Insurance Charter to become inaugural signatories
Caroline Wagstaff: Forging the LMG into a ‘one trick pony’ for attracting diverse early career talent
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Talent
News
QBE cuts UK gender pay gap again
People director says insurer is seeing ‘meaningful progress towards reducing our gender pay gaps’
News Analysis
Opinion: The feedback disconnect – why managers are scared to talk to gen Z
Insurance business middle managers are veering away from feedback conversations with younger staffers, but learning how to deliver professional advice successfully to this generation can unlock retention and performance benefits
News
Insurance Times partners with Empower Development to ‘support learners with market intelligence’
Those studying for insurance qualifications should ‘absolutely be accessing publications’ to understand how their learnings have ‘real life application’, says training provider managing director
News
Zurich invests £1.3m in new AI apprenticeship programme
’I’m proud of the investment we’re making to develop our people who will help us move the needle on AI,’ says chief technology officer
News Analysis
Briefing: Rising AI uptake drives demand for sector-wide skills update
The government and independent bodies concur that AI technology should unlock a wealth of opportunity for the financial services sector – but only if market firms can satisfy skills gaps with tailored training
News
Destination Insurance: The sector must appeal to young people’s priorities by ‘holding that mirror up’
’Your firm could be doing loads of good in the world but it’s that little bit of bad that sours the whole soup which means that retaining that talent is very difficult,’ says campaign manager
News
Hedron Network launches new framework to help brokers attract and retain talent
The new support framework tackles ‘the clear challenge’ brokers face in ’bringing new people into the industry, equipping them with the skills they need and keeping them for the long term,’ says chief executive
Sponsored Content
Q&A: Acini on creating effective cultures and accumulating talent
Sponsored content: Rafał Durasiewicz, co-founder at Acini, and Agnieszka Kowalik, senior business analyst at Acini, discuss how the tech firm tackles its talent hurdles
News
Eight companies commit to Destination Insurance Charter to become inaugural signatories
The first firms to sign Insurance Times’ exclusive talent charter will adhere to five commitments that have been designed to encourage the creation of diverse and futureproofed talent pipelines
News
Over 2,000 young people take part in CII virtual work experience programme
’The CII is committed to advocating for insurance and personal finance careers and educating the next generation, says executive director
News
Destination Insurance 2026 in pictures
The photos are in from Insurance Times’ first Destination Insurance conference – can you spot yourself?
News
Destination Insurance: UKGI still failing to grasp value of apprenticeships
Some suggested the introduction of an industry-wide employer ‘badge’ to create reputational pressure and raise standards
News
Destination Insurance: Sector has failed to sufficiently advertise development opportunities
With 45% of individuals in the industry reportedly leaving due to a lack of career development, a HR director says that the industry needs to ‘shout about’ internal lateral moves to keep talent
News
Destination Insurance: Talent situation ‘a lot better than it was’, yet education lags behind
‘How many kids actually know what insurance is?’ says chief executive
News
Destination Insurance: How can the insurance industry make itself attractive to Gen Z talent?
‘If you spend so much of your life doing a job, it kind of has to mean something,’ says chief impact officer
News
Destination Insurance: Quantitative reporting fundamental to talent pipeline success
‘If you don’t have the data, you’re in a dark room, fumbling around to find a key to open a door that you know will make everything much easier,’ says director
News
Destination Insurance: Insurance should treat its talent problem like ‘eating an elephant’
The industry should focus on smaller, specific and solvable problems, says chief executive
News
Destination Insurance: Insurance industry should not ‘gaslight’ D&I
‘D&I is something that you live, not something that you launch,’ says chief people officer
IT Interview
Caroline Wagstaff: Forging the LMG into a ‘one trick pony’ for attracting diverse early career talent
Chief executive shares how she is leading the ‘small, scrappy trade association’ to transform its ‘unfocused’ approach to mitigating London-centric talent challenges into a targeted tool set that ‘concentrates on one problem statement’
News
Destination Insurance: Leader warns industry is not hiring enough young talent
’It’s not that there’s a problem with the number of applications. But what we are seeing is that people are not hiring enough young people,’ says chief executive
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registered in England & Wales with number 01676637
at The Echo Building, 18 Albert Road, Bournemouth,
England, BH1 1BZ - a Gannett company
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