After six months in role, the sector’s youngest regional head has taken her division from strength to strength – writing over 30% more new business so far this year than in all of 2024
‘As someone still fairly new to the market, I know what people my age probably want – more ways to learn and connect,’ says underwriting and claims executive
As the industry looks to develop the talent it attracts ‘by virtue of the transferability of those skills, it brings a different challenge to our table’, says executive director of strategy, advocacy and professional standards
’You mustn’t fool yourself into thinking they’ve only applied for you,’ says chief HR officer
This Insurance Times webinar marked the launch of the Destination Insurance Charter, a collaborative initiative instigated by Insurance Times to unite insurers, brokers, MGAs, suppliers and trade bodies in driving meaningful progress on talent issues
Hot on the heels of revealing its Destination Insurance talent charter for UKGI earlier this week, Insurance Times has launched its second talent development survey, which will underpin the publication of a new report this year
’The achievements of our interns so far are testament to their hard work and commitment and it’s fantastic to see that many have chosen to continue their careers at Aviva,’ says chief executive of personal lines
Michelle Schlichter, detective constable at the City of London Police’s Insurance Fraud Enforcement Department, details her career journey so far and what an average day on the job looks like battling insurance fraud
‘It’s hugely improved, so now we can be more responsive and deal with our customer queries better which is really important to us,’ says head of customer, assurance and capability
‘AI isn’t going to replace the talents of underwriters anytime soon – having a human in the loop is essential,’ says chief underwriting officer
Nepotism can provide a ‘base level understanding of the opportunities’ within insurance, with career conversations at home potentially attracting a cohort of the next generation of talent to the Square Mile
’Too few new entrants are joining the profession and what’s emerging is growing uncertainty about how many of our people will stay,’ says chief executive
’Don’t go out of your way to reinforce the stereotypes – bring the actual individuals and their personalities together,’ says director of client operations
Around 25 female insurance fraud professionals attended the coaching workshop this month ‘to connect, exchange experiences and strengthen their professional networks’
’We’re here to say – inclusion without justice is not inclusion at all,’ says protest groups
From culture survey scores to leadership diversity targets, Mark Lomas shares how Lloyd’s is driving progress on inclusion
‘To look for new talent, we need to explore avenues we’ve never explored and that includes both ends of the socioeconomic spectrum,’ says chief executive
The industry insider behind ‘The Hard Market’ – the internet’s ‘official unofficial source for insurance industry truths, memes, and mayhem’ – tells Insurance Times about going beyond the laughs to enact real change for the profession
‘Transparency leads to trust and the more we have of that, the more the industry will grow,’ says managing director
Insurance Times rounds up the biggest exclusive stories from 1 to 5 September 2025