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investment soar piggy bank rocket

Brokers investing in technology set to continue as ‘face-to-face broking not fundamentally necessary’

2021-09-22T11:24:00+01:00By Clare Ruel

Technology has been vital during the Covid-19 pandemic as the insurance industry embraced remote working, but will broker investment in technology continue?

Claims

claims (2)

Claims are often described as the ‘shop window’ for the insurance industry – getting claims service right is therefore a business imperative for brokers and insurers.

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Current issue

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September 2021 issue

In this month’s edition: Insurance DataLab looks at Lloyd’s MGA underwriting losses, Aki Hussain unveils his priorities ahead of taking the top spot at Hiscox and industry commentators discuss whether the sector is fully prepared for the FCA’s incoming pricing changes

high net worth house

Brokers ‘play a massive part’ in HNW as clients ‘cannot get advice and knowledge with technology’

2021-09-20T10:24:00+01:00By Katie Scott

Ecclesiastical’s art and private client business director says underinsurance is still ‘prevalent’, so empowering broker partners to have informed conversations with clients is paramount

IoT connected world

Andrew Yeoman: Internet of Things could fundamentally change how insurance works

2021-09-15T09:05:00+01:00By Clare Ruel

The insurtech’s chief executive believes that IoT is the way forward for the insurance industry because the technology is coming of age

rural market, growth, earth

Carl Shuker: A-Plan targets commercial rural market gap

2021-09-09T10:34:00+01:00By Isobel Rafferty

Group chief executive further recognises a ‘huge opportunity’ in the broker’s branch network as ‘local businesses still want to deal locally’

digital portal, streets

‘There are definitely issues’ with getting claimants to use the OIC portal – Axa

2021-09-07T10:58:00+01:00By Katie Scott

The fluctuating coronavirus landscape has created an ‘artificial environment’, making long-term motor claims trends difficult to pinpoint, says UK retail boss

Research and Special report

As things start to look brighter with the continuing rollout of the vaccine and a cautious roadmap to normality, we wanted to take this opportunity to update you on our upcoming events. Your safety and wellbeing remains of paramount importance and we will continue to review and refine our plans in accordance with UK Government Guidance going forward. Click here for more information and to read our latest statement.

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