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Top News story

female boss

Lloyd’s of London names first female deputy chair

2021-07-23T12:07:00+01:00By Clare Ruel

She has worked in the Lloyd’s market for 40 years

Top Insight story

business plan

FCA’s latest business plan presents ‘quite a warning for the industry’

2021-07-23T09:52:00+01:00By Katie Scott

New chief exec Nikhil Rathi has this month published his first business plan for the regulator – Insurance Times finds out what it really means for the industry

key to success, businessman

Greg Laker: Culture change and obtaining board buy in is ‘key’ for driving sustainability

2021-07-23T10:41:00+01:00By Isobel Rafferty

Those businesses that do not take sustainability seriously will ‘ultimately not form part of the supply chain’, says loss adjuster director

Household claim

Liz Latter: Innovation in complex household claims is often overlooked

2021-07-20T11:22:00+01:00By Isobel Rafferty

Expanding into personal lines for the first time, Qlaims hopes its new claims assistance policy will benefit brokers by boosting brand reputation and customer service

Current issue

JulAug_cover-for-web (002) - better

July/August 2021 issue

In this month’s edition: The pandemic-related drive for digital leads to insurtech unicorn boom, Insurance DataLab reveals rankings for insurers’ and brokers’ customer service, Luigi Maggio takes on new focus at McCarron Coates and Scott Egan flags RSA strategy post-takeover

David Hockey aviva

Q&A: Aviva invests in ‘key capabilities’ to improve etrading experience for brokers

2021-03-29T07:38:00+01:00By Savan Shah

Insurance Times speaks to David Hockey, Aviva’s UKGI head of trading, about the latest etrading developments at Aviva UK

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