Insurance Times’ webinar –Fraud or Claim? Making Agentic AI Work for the Investigator – is now available to watch.

Held in association with Shift, the webinar explores what agentic AI means in practice for fraud investigation.

Participants discussed how AI can support alert summarisation, triage and detection tuning, helping investigators work faster and more consistently while keeping human judgement firmly at the centre of decision-making.

The webinar also examines where automation can add genuine value today, where human oversight remains essential and how insurers can embrace these capabilities without handing over adjudication.

Watch the video above.

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