Around 1,000 UK general insurance professionals gathered in Park Lane last night to celebrate outstanding market achievements at flagship awards ceremony – but which firms took home gold, silver and bronze prizes?
The UK general insurance (UKGI) market turned out in force last night (3 December 2025) as around 1,000 industry leaders, innovators and rising stars attended the Insurance Times Awards 2025 at Grosvenor House in London’s Mayfair.
Across more than 30 categories, judges awarded gold, silver and bronze trophies recognising excellence in broking, claims, underwriting, technology, customer outcomes, sustainability and leadership. Entries this year displayed a clear step up in ambition, creativity and technical sophistication, reflecting the pace of change sweeping through the UKGI sector.
Opening proceedings, Insurance Times editor Katie Scott welcomed attending finalists and their firms, commenting that trophies would be presented ”to firms and individuals that have truly excelled and made a visible, genuine difference to end customers, partners and employees”.
She continued: “Our categories pinpoint stellar performance in commercial and personal lines, across brokers, insurers and MGAs. We also recognise those that have gone over and above when it comes to fraud mitigation, risk management, technological innovation, diversity and inclusion, claims practices and sustainability initiatives – to name a few key areas.”
The awards ceremony blended industry celebration with standout moments of inspiration. Hosted by comedian and actor Tom Allen and punctuated by a high energy musical performance halfway through the evening from Abba tribute band Björn Again, the event kept the room buzzing from the first award to last.
Showcasing standout impact
Some of the evening’s most prestigious awards were nominated categories, reserved for exceptional individuals whose impact goes beyond commercial performance.
Graeme Trudgill, chief executive at Biba, received the Insurance Times Industry Achiever Award, with judges noting his transformative influence on the trade body’s operations and results for broker members, as well as his positive, energising leadership style.
The inaugural Positive Impact Award, meanwhile, went to Sedgwick investigator Samuel Hayden-Harler, whose advocacy work, fundraising efforts and personal resilience following a motor neurone disease diagnosis deeply moved Insurance Times judges.
The last nominated award, the Insurance Times Young Achiever Award, sponsored by Markel UK, went to Yasmin Berhardt, medical malpractice underwriter at Altea Insurance. Judges said: ”Berhardt’s career to date showcases a professional on the rise, someone taking their career seriously and proactively exploring the upper rungs of the career ladder. We are excited to see what Berhardt does next.”
In terms of a coveted organisational award, all eyes were peeled to see which business would take home the General Insurer of the Year accolade, sponsored by Sedgwick. This year, the title went to Aviva – despite stiff competition from Allianz, Axa, QBE and Zurich.
Continue reading below to find out the full list of winners from the Insurance Times Awards 2025…
Business Partner of the Year
Gold: Uinsure.
Silver: Clearspeed.
Challenger of the Year
Gold: DWF Law.
Claims Partner of the Year
Gold: DWF Law.
Silver: RDT.
Bronze: Markel Law.
Commercial Lines Broker of the Year, sponsored by Arch Insurance
Gold: Konsileo.
Commercial Lines Insurer of the Year
Gold: Markel.
Silver: Aviva.
Bronze: Allianz UK.
Customer Champion of the Year – Broker, sponsored by Close Brothers Premium Finance
Gold: AllClear Insurance Services.
Customer Champion of the Year – Insurer/MGA, sponsored by Crawford and Company
Gold: Aviva.
Silver: Policy Expert.
Bronze: BareRock.
Digital Broker of the Year
Gold: Superscript.
Diversity and Inclusion Excellence Award, sponsored by the Insurance Cultural Awareness Network
Gold: Intact Insurance – domestic abuse policy.
Silver: Axa UK.
Bronze: DWF Law.
Excellence in AI, sponsored by Tedaisy Insurance Group
Gold: Scrub AI.
Silver: Sprout.ai.
Bronze: Homeprotect, part of the Avantia Group.
Excellence in Claims Technology
Gold: UnlikelyAI.
Silver: ClaimSorted – Tech Enabled Claims TPA.
Bronze: Sprout.ai.
Excellence in Claims Technology – Insurer, sponsored by RDT
Gold: Homeprotect, part of the Avantia Group.
Silver: Intact Insurance.
Bronze: NFU Mutual.
Excellence in eTrading, sponsored by Premium Credit
Gold: Zurich.
Silver: QBE.
Bronze: Intact Insurance.
Excellence in Fraud Mitigation
Gold: Verisk.
Silver: Aviva.
Bronze: Axa Commercial.
Excellence in Professional Development, sponsored by Destination Insurance
Gold: Tedaisy Insurance Group.
Silver: Clegg Gifford.
Bronze: Ageas UK.
Excellence in Risk Management, sponsored by Intact Insurance
Gold: Arch Insurance.
Excellence in Technology – Broker, sponsored by Cowbell
Gold: Aon.
Excellence in Technology – Insurer/MGA
Gold: Cowbell.
Silver: Intact Insurance.
Bronze: Lloyd’s.
Excellence in Technology – Service Provider
Gold: Scrub AI.
Silver: DWF Law.
Bronze: Thatcham Research.
Excellence in Underwriting, sponsored by Insurance DataLab
Gold: CFC Underwriting.
Silver: Aviva.
Bronze: Arkel Insurance.
General Insurer of the Year, sponsored by Sedgwick International UK
Gold: Aviva.
Innovation of the Year, sponsored by Intact Insurance
Gold: Crawford and Company.
Silver: DWF Law.
Bronze: Thatcham Research.
Insurance Broker of the Year, sponsored by Aviva
Gold: Aon.
Silver: Atec.
Bronze: Fuzzy Insurance.
Marketing Campaign of the Year
Gold: CFC Underwriting.
Silver: Covéa Insurance.
Bronze: Cobra Network.
MGA of the Year – under 100 employees
Gold: Purbeck Insurance Services.
Silver: Arkel Insurance.
Bronze: Collegiate Management Services.
MGA of the Year – over 100 employees, sponsored by Unitary
Gold: Homeprotect, part of the Avantia Group.
Silver: Policy Expert.
Bronze: Geo Underwriting.
Personal Lines Broker of the Year, sponsored by Ageas
Gold: Brunel Insurance for People.
Silver: Got You Covered.
Bronze: Tedaisy Insurance Group.
Personal Lines Insurer of the Year, sponsored by Carpenters Group
Gold: Ageas UK.
Silver: Aviva.
Bronze: Axa Retail.
Schemes Broker of the Year, sponsored by Hiscox
Gold: Everywhen.
Specialist Insurer of the Year, sponsored by StrategicRisk
Gold: Markel.
Silver: Allianz UK.
Bronze: Intact Insurance.
Sustainability Initiative of the Year, sponsored by Global Reinsurance
Gold: Markerstudy Group.
Silver: Crawford and Company.
Bronze: Zurich, in partnership with Magic Breakfast.
The Insurance Times Industry Achiever Award
Graeme Trudgill, chief executive at Biba.
The Insurance Times Positive Impact Award
Samuel Hayden-Harler, investigator at Sedgwick.
The Insurance Times Young Achiever Award, sponsored by Markel
Yasmin Berhardt, medical malpractice underwriter at Altea Insurance.
Congratulations to the class of 2025 from everyone at Insurance Times!
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