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Cover story
Alex Ktenidis: Allianz’s new chief distribution officer on broker ‘roadshow’ as growth areas identified
’What I’m really looking forward to do is creating edge through insight,’ says new appointee
Leader
Opinion: Coaching versus leadership – How you listen can steer your business
Canadian broker leader Traci Boland inspired Biba Conference delegates with her views on meaningful leadership, emphasising that ‘the act of listening’ is the most important trait to bring to work
The Market
Claims and customer outcomes reshape insurer placement decisions
A new report from Insurance DataLab has collated claims, complaints, solvency and underwriting data into a single framework designed to give brokers a broader view of insurer performance
In Focus
In Focus: How can insurers stay relevant as captives grow in the UK?
As captive arrangements become more popular in the UK, insurers, brokers and regulators are considering how these models can help corporates tackle emerging and complex risks. But as the risk retention versus transfer conversation evolves, how can insurers tap into captives to remain relevant and support underwriting?
The People
David Aslin: Human touch in a digital market – why Lumara is betting on relationships
As the insurance market pushes deeper into AI and automation, Lumara’s chief executive argues that underwriting expertise and broker relationships still matter most
