Story of the Day

claims performance

News Analysis

In Focus: Is claims experience beginning to overtake price as the deciding factor for customers?

2026-04-24T07:00:00+01:00By

Customers are increasingly beginning to pay attention to the claims performance of different insurers, but has this metric superseded price? Sector experts discuss the direction of travel.

driverless car

News Analysis

In Focus: Are stronger rules on data sharing needed for insurers to deal with driverless car claims?

2026-04-23T09:05:00+01:00By

’As car manufacturers own and control the systems in their vehicles, there is no guarantee they will voluntarily hand over information to AV insurers seeking to explore recovery options,’ says legal advisor

Screenshot 2026-04-16 112820

News Analysis

The underinsurance divide that’s splitting the country

2026-04-22T07:00:00+01:00By

House prices are determined more by the ground they sit on than the bricks and mortar they’re built with and – with buildings insurance cover limits often tied to property valuations – a striking underinsurance divide has developed across the country

travel cancellations

News Analysis

Could travel disruption arising from the Middle East conflict trigger a rise in opportunistic fraud?

2026-04-21T07:00:00+01:00By

With flight disruption escalating after Middle East airspace closures, an intelligence consultant warns that this marks an imminent ’threat of fraudulent claims against travel policies’

Football match

News Analysis

How insurance is helping prevent own goals at 2026’s World Cup

2026-04-20T07:00:00+01:00By Tim Evershed

Travel insurance small print needs to meet high healthcare costs in North America, while longer opening hours for UK pubs means a re-evaluation of employers’ and public liability products is necessary

Headshot - Geoff Carter, Sabre Insurance

IT Interview

Geoff Carter: Sabre’s husky sled strategy maintains profitability across market cycles

2026-04-17T07:00:00+01:00By

’People always ask us if there’s a secret recipe but there really isn’t. It’s a mindset and a culture and it’s about not breaking that,’ says chief executive

home security

News Analysis

Smart home cyber ‘evolution’ raises concerns for new property market risks

2026-04-16T07:00:00+01:00By

With insurers observing an ‘increase in the number of break-ins’ without alarm systems being triggered, a law firm partner suspects that this could reveal an emerging cyber risk in the high net worth property market

Screenshot 2026-04-09 152152

News Analysis

Motor brokers turn tide on customer losses to insurers

2026-04-15T07:00:00+01:00By

In 2024, motor insurance brokers lost some 266,000 net policies to insurers, but in 2025 – with market forces dampening switching rates and putting the onus onto customer retention – they wrestled back the momentum

succession planning, chess

News

Talent shortages in loss adjusting make succession planning ‘difficult’

2026-04-14T07:00:00+01:00By

’There is a gap within loss adjusting, particularly as you get towards the more major and complex loss areas or departments in any business,’ says HR director

John Dunn Brokerbility + Clear Group

News Analysis

John Dunn: Brokerbility supporting independent brokers as soft market raises profile

2026-04-13T07:00:00+01:00By

’We like to think of ourselves as an extension of our members and service is at the heart of what do to support them,’ says managing director

talent attraction

News

Linking insurance and education bosses can provide ‘huge’ benefits for talent

2026-04-10T07:00:00+01:00By

’It gives really good insight to senior leaders,’ says executive director

exit

News

Smaller insurers may ‘exit’ motor sector if market falls into red

2026-04-09T07:00:00+01:00By

’There are different performances within different insurers, so some of the smaller ones may have to exit,’ says director

More Story of the Day