Insurance Times analyses the current and credit account spending of 180,000 real UKGI customers over the last 12 months, to gain a rare insight into the building blocks of the personal lines market
‘If we don’t recognise it’s happening, we don’t get control of it – it’s going to get out of control,’ says insurance risk engineer
As MGA portals become central to broker trading, a chief executive warns that there is a ‘danger’ in brokers shoehorning risks that require underwriter collaboration
As momentum builds around the need for more nuclear power generation, the insurance industry must grasp an opportunity to support and facilitate new projects
A disconnect between technical compliance and customer experience carries reputational risk for the sector – but is currently not being addressed
’If you don’t have good data, insurers will be less interested because it makes it difficult to assess [if] the scheme works, is it fit for purpose,’ says director
The latest Insurance Times Schemes Index, published on 15 January 2026, has typically reflected an erratic picture for commercial cyber schemes. With premiums up 12% on six months ago, do cyber-centric broker schemes have the potential to improve uptake of commercial cyber insurance?
‘We don’t start people there as apprentices or let them learn from the bottom up – and that’s probably a thing that could be done,’ says director
With 45% of individuals in the industry reportedly leaving due to a lack of career development, a HR director says that the industry needs to ‘shout about’ internal lateral moves to keep talent
‘If you spend so much of your life doing a job, it kind of has to mean something,’ says chief impact officer
Chief executive shares how she is leading the ‘small, scrappy trade association’ to transform its ‘unfocused’ approach to mitigating London-centric talent challenges into a targeted tool set that ‘concentrates on one problem statement’
Many large schemes saw solid growth in the second half of 2025, increasing net commission earnings for brokers and strengthening hopes for continued growth in the coming year