’People always ask us if there’s a secret recipe but there really isn’t. It’s a mindset and a culture and it’s about not breaking that,’ says chief executive
With insurers observing an ‘increase in the number of break-ins’ without alarm systems being triggered, a law firm partner suspects that this could reveal an emerging cyber risk in the high net worth property market
In 2024, motor insurance brokers lost some 266,000 net policies to insurers, but in 2025 – with market forces dampening switching rates and putting the onus onto customer retention – they wrestled back the momentum
’There is a gap within loss adjusting, particularly as you get towards the more major and complex loss areas or departments in any business,’ says HR director
’We like to think of ourselves as an extension of our members and service is at the heart of what do to support them,’ says managing director
’It gives really good insight to senior leaders,’ says executive director
’There are different performances within different insurers, so some of the smaller ones may have to exit,’ says director
‘The analogy I always use is that you want to buy an insured bicycle, you don’t want to buy a bicycle plus insurance. That’s the future we’re aiming towards,’ says chief executive
As the government introduces new regulations for the aesthetics market, a chief executive warns that new risks will emerge for clients and brokers will ‘play a key role’ in managing ’where these risks sit’
Chief executive believes broker consolidation across UK’s northern regions is giving industry talent greater pause for career thought – and enabling joint venture partnership opportunities
’A broad range of challenges over the last few years has affected the whole economy, but organisations operating in the third sector have faced a particularly distinct and demanding set of circumstances,’ says broker spokesperson
Drawing on exclusive data from broker schemes software provider SchemeServe, the Insurance Times Schemes Index pinpoints where brokers are delivering strong earnings, which schemes are gaining momentum and which may face challenges in the year ahead