New claims data from Insurance DataLab shows that brokers are increasingly souring on insurers that provide them with poor claims outcomes
Almost nine months into launching a new MGA, the commercial director reflects on the opportunities that ‘come from being hungry, determined and not necessarily taking no for an answer’
Insurers are turning to AI to take on repeatable operational work and free up capacity to write more business, with industry leaders saying the technology could finally deliver the efficiency gains promised by previous technology waves
‘The dereliction is having a queue of complaints which aren’t being dealt with because there is a mountain of AI slop that you just can’t physically work through,’ says law firm partner
The photos are in for last night’s Insurance Times Tech and Innovation Awards 2026 – can you spot yourself?
’What we almost never talk about is how we stop people falling out of [insurance],’ says associate
After a spell on the client side and a search for what she describes as a ‘unicorn’, Bardsley has returned to the UK broking market with a mission
Chief executive says four years of turnaround work have put SiriusPoint on stronger footing with cedants and ratings agencies
‘With this new requirement to disclose and be transparent around AI, there’s enhanced risks and so we want to help brokers and clients address that risk through this regulatory coverage,’ says chief revenue officer
’The drum to be banged is that London’s getting its mojo back for the reinsurance market,’ says chief executive
Falling premiums and more generous policy terms are benefiting buyers, but experts warn that today’s competitive market could create challenges when claims arise and conditions tighten
This quarter’s instalment of the Insurance Times Commercial Premium Index – released in partnership with Open GI – takes a deep dive into packages and specialist lines to see where GWP growth is being achieved in contrast to market conditions