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WATCH: Insurance Times Awards 2025 highlights
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In Focus: Ghost portals ‘fool every police officer’ as new fraud trend undermines frontline policing
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Story of the Day
News
What were insurance leaders’ 2025 highlights?
As 2025 comes to a close, Insurance Times asks leaders across the industry what their highlights of the year were
News Analysis
Nancy Bewlay: ’When I hear uninsurable, I often think the homework hasn’t been done’
After 33 years in the industry, Axa’s first group chief underwriting and pricing officer tells Insurance Times why excluding emerging risks like AI goes against insurance’s core purpose.
Analysis
Chasing the update on ‘hit and miss’ claims tracking tools
Findings from this year’s Insurance Times MGA market report have exposed claims tracking tools as an area brokers want to be held under the microscope – but what should a successful claims tracking service look like for brokers and MGAs?
News
A race to the bottom – the unintended consequence of GIPP?
Four years after the introduction of GIPP, and with slowing premium growth finally allowing its impact to be assessed, Insurance Times investigates whether the rules spawned a worrying unintended consequence – and whether an Irish model might provide the remedy
News Analysis
FCA criticised for not providing more case studies after issuing final NFM guidance
’This is particular cause for concern,’ says counsel
IT Interview
Victoria Sutton: Howden’s claims director on bringing back leadership in the sector
‘There’s often a confusion in thinking that you need to be a manager to be a leader, but you don’t, you don’t necessarily need to be doing the management bit – you can just be a leader,’ says business performance director
News Analysis
In Focus: Ghost portals ‘fool every police officer’ as new fraud trend undermines frontline policing
A fast-growing fraud trend involving fake insurer portals designed to deceive frontline police officers prompted fresh concern among counter fraud leaders attending latest quarterly roundtable
IT Interview
Derek Coles: UGL Insurance’s chief executive talks ‘recalibrating’ after completing ‘three years in one’
’We’re like a chameleon, or a leopard that can change its spots – we can be different things to different markets and that’s what gives our business flexibility,’ chief executive tells Insurance Times
News Analysis
Continental Europe primed to adopt Consumer Duty type rules as ‘alignment between regulators’ gains prominence
French industry leader believes the UK’s ‘regulatory focus’ for general insurance oversight is set to ‘become the new norm in Continental Europe’
News Analysis
Autonomous cars could hit UK next year – but is UKGI ready?
‘We’re moving away from insuring the behaviours of a driver to insuring the behaviours of an algorithm,’ says director of motor underwriting
News Analysis
Why Aviva, Ageas UK and Markel were named insurers of the year at 2025’s Insurance Times Awards
Insurance DataLabs provides the facts and figures behind the biggest insurer trophies at the Insurance Times Awards 2025
News Analysis
Commercial lines rates fall by 11.7% as market softening reasserts itself
The latest data from the commercial insurance market reveals that premiums fell by 11.7% year-on-year in the third quarter of 2025, marking the most significant rate decrease recorded in the current soft market cycle
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registered in England & Wales with number 01676637
at The Echo Building, 18 Albert Road, Bournemouth,
England, BH1 1BZ - a Gannett company
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