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Why staying up to date with engineering inspections matters more than ever – Allianz
Social mobility and belonging vital as class-based barriers persist – Zurich UK
Rethinking what an apprentice looks like in today’s insurance industry – Movo Partnership
Informal communications in professional services create new risks – Hiscox
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Story of the Day
Analysis
Informal communication ‘scope creep’ exposes CPS sector to ‘slowly changing claims environment’
‘Clients who are using these sorts of informal channels can create contractually and legally binding agreements and, if they then default on those agreements, or if they don’t deliver what the customer thought was being promised, then there’s a risk of being exposed to a claim,’ says partner
IT Interview
Nafisah Hussain: IUA asks regulator to ‘engage with industry trade associations’ more
’We’re not asking for deregulation, which is a very different thing,’ says trade body’s director of public policy
News Analysis
Managing complexity and service are the future eTrade battlegrounds
Simon Bloomfield, head of imarket at Polaris UK, examines the findings of this year’s Insurance Times eTrading report
News Analysis
Banned breeds: Has the insurance market left dog attack victims exposed?
The removal of mandatory third-party liability insurance for exempted banned dogs has closed one regulatory loophole – but it has also exposed a wider question for insurers. As the market retreats from high-risk breeds, who ultimately bears the financial cost when serious attacks occur?
Analysis
Insurance sector calls for ‘more pressure’ on technology firms to tackle online fraud
Technology companies are not ’doing enough in terms of preventing online scams’, says ABI’s chief fraud and financial crime officer
IT Interview
Jon Bethell: The changing face of private client insurance
Verlingue’s head of private clients discusses rising costs, new wealth and shifting lifestyles that are redefining what a private client looks like
News Analysis
Motor and property spearhead recovery across UKGI’s biggest business lines
Data from Insurance DataLab reveals the green shoots of profitable recovery for UK, but what is driving it?
News Analysis
Vehicle value swings of up to £7,000 could leave policyholders facing insurance gap
New figures from Percayso Inform’s Vehicle Intelligence Platform show dramatic shifts in resale values across the used car market, highlighting the need for accurate vehicle data from both policyholders and insurers alike
News
Claims mitigation and insurance policy limits becoming higher priorities for risk managers – Gallagher
‘The more you mitigate claims, the more risk you can take on your balance sheet – and then insurance becomes a stopgap insurance, as opposed to just something I need for day-to-day activity,’ says division managing director
Analysis
The Big Question: Is UKGI distinguishing intentional D&I from performative action?
UK general insurance (UKGI) has placed increasing emphasis on inclusive and ethical cultures – but is the industry effectively distinguishing intentional diversity and inclusion (D&I) from performative action, and where is further progress needed?
IT Interview
Luke Baker: Dovetail policy wordings are ‘a key concern’ for risk managers in combating increasingly fragmented yet interconnected risk landscape
Alongside tailored risk transfer, captive creation is booming in preparation for the next hard insurance market cycle, says insurer’s global and specialty director
News Analysis
The growing problem of AI-enabled synthetic claims fraud
The evolving capabilities of AI tools are changing the nature of insurance fraud, and, as one expert tells Insurance Times, redefining the ’speed and ease with which fraudsters can find, create or amend digital evidence’
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England, BH1 1BZ - a USA Today company
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