Story of the Day

Chloe Alan Boswell

Analysis

Aviva looks to ‘re-seed’ talent across its UK broker programmes

2026-10-08T07:00:00+01:00By

’We’re trying to create a cycle of re-seeding talent and experience through our programmes,’ says broker propositions lead

talent shortage, empty desk

News

Industry ‘going to be in trouble’ if it does not sort out succession planning

2026-10-07T06:00:00+01:00By

’Our known known is that we are going to have a load of people retiring and we haven’t been recruiting coming through,’ says executive director

Russell White

IT Interview

Russell White: Peach set to become main driver of premium across NPA Insurance

2026-10-06T06:00:00+01:00By

’Peach will become more than 50% of the insurance company premium across all of NPA Insurance,’ says chief executive

AI

News Analysis

TechTalk: When AI becomes the front door to insurance, who decides what's inside?

2026-10-05T07:00:00+01:00By

As AI platforms become a new route into insurance, the industry faces a critical question – when a chatbot recommends a policy, can customers tell where information ends, advice begins and commercial influence starts?

cyber attack 2

News Analysis

In Focus: Are brokers struggling to sell cyber insurance in the soft market?

2026-10-02T07:00:00+01:00By

’There remains an opportunity to build greater understanding among clients of the value cyber cover can provide,’ says partner

John Tomw

IT Interview

John Toms: Claims, customers and his next chapter at Marsh

2026-10-01T07:00:00+01:00By

After more than three decades in the claims world, Marsh VP and senior claims consultant John Toms has handled everything from major fires and business interruption losses to theft and subsidence. But, for him, the job still comes down to being there when a client needs help

AI boat

News Analysis

TechTalk: Vibe-coding could leave insurers ‘crashing on the rocks’

2026-09-30T07:00:00+01:00By

The ’biggest misconception’ about vibe-coding in the market is that ‘AI-generated code reduces the need for governance’, says head of emerging technology risk

risk management ai

News Analysis

In Focus: Can cyber insurance keep up with AI?

2026-09-29T07:00:00+01:00By

AI is rapidly changing the nature and scale of cyber threats, raising questions over whether insurers have the data, modelling and policy wordings needed to accurately assess, price and cover risks that are evolving faster than the market itself

dmstolentruck

News Analysis

From keyless hacking to conflict zones – how the UK’s stolen vehicles fuel a global trade

2026-09-28T07:00:00+01:00By

Car thefts may be falling, but exclusive data from Thatcham Research shows that the way organised criminals target vehicles – and the models they are targeting – are changing

standing out

Analysis

The Big Question: Are specialist commercial lines the answer to soft market rate pressure?

2026-09-25T07:00:00+01:00By

As the appetite for specialist lines grows, industry experts discuss what is underpinning the shift in the commercial market – and how specialism could be the missing link to standing out and beating rate competition in soft market conditions

race competive advantage

News Analysis

Claims performance emerges as a key battleground for broker loyalty

2026-09-24T07:00:00+01:00By

New claims data from Insurance DataLab shows that brokers are increasingly souring on insurers that provide them with poor claims outcomes

Sonia Habib

IT Interview

Sonia Habib: Kovrilo launch followed a decade of refusing to accept ‘a limit in the sky’

2026-09-23T07:00:00+01:00By

Almost nine months into launching a new MGA, the commercial director reflects on the opportunities that ‘come from being hungry, determined and not necessarily taking no for an answer’

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