Data is revealing that the type of injuries sustained in road traffic accidents – or perhaps the ways people are reporting them – are changing, so what can the industry do to help the claims process stay fair and efficient?
‘You aren’t going to lose your job to AI, but you are at risk of losing your job to someone else who is using AI,’ says chief solutions officer
‘Everyone will feel the heat in a cascading effect and claims leaders will expect more of their team, their staff, the claims practitioners and the handlers,’ says chief claims officer
’We need to provide advice throughout that cycle so, if an SME is paying that premium and needs advice, we can be there to help and mitigate risk before it happens,’ says UK managing director
Record cyber attacks in 2025 exposed entrenched supply‑chain vulnerabilities and caused widespread disruption to UK businesses, yet cyber insurance penetration remains low – what opportunities does the market see to protect businesses going forward?
‘Farmers are natural risk managers. They’ve been doing this for hundreds of years – in essence, since the dawn of man,’ says managing director
Insurance Times talks with Ohma chief executive Hildur Smaradottir and Onics chief executive Karsten Ries, to discuss how a Nordic insurance partnership has capitalised on the technology behind the Internet of Things and what the UK might stand to learn from their successes
A lack of interim payments and email only communication is having a direct impact on haulage firms’ cash flows, argue commercial brokers – with some demanding changes to ‘one size fits all’ claims processes
Three years of strong profitability left reinsurers comfortable with their risks despite softened rates, while cedants prioritised reduced cost over additional protection
Insurance Times analyses the current and credit account spending of 180,000 real UKGI customers over the last 12 months, to gain a rare insight into the building blocks of the personal lines market
‘If we don’t recognise it’s happening, we don’t get control of it – it’s going to get out of control,’ says insurance risk engineer
As MGA portals become central to broker trading, a chief executive warns that there is a ‘danger’ in brokers shoehorning risks that require underwriter collaboration