Story of the Day

laptopcustomerservice

News

Biba 2026: Zurich reacts to double five-star accolades in eTrading Report

2026-05-20T07:00:00+01:00By

‘We are absolutely laser-focused on making sure that we are listening to, and acting on, broker feedback,’ says head of SME trading

squeezed costs pound in a vice

News Analysis

On the mid‑tier squeeze – too big to exit, too small to absorb the shock

2026-05-19T07:00:00+01:00By

The mid-tier insurance arena has become a ‘no man’s land’ for firms too large to be nimble specialists and too small to achieved the industrialised efficiency of the global giants, says management consultant

Tom Downey May2024 4 high res

News

Biba 2026: Pen Underwriting seeking continued product expansion in a ‘topsy turvy market’ – Tom Downey

2026-05-18T07:00:00+01:00By

’Our teams are closer to the brokers and closer to the customers, so they know what they need to do,’ says chief executive

cyber insurance (4)

News

Biba 2026: McLarens warns of cyber-physical BI gaps and data centre exposures

2026-05-15T07:00:00+01:00By

Brokers need to rethink traditional business interruption cover as cyber, AI and data centre exposures blur the line between digital and physical losses, says executive director

beckyhenry

IT Interview

Biba 2026: Intact eyes new commercial lines ‘opportunities’ in eTrade – Becky Henry

2026-05-14T07:00:00+01:00By

Following a dip in the insurer’s extranet score in Insurance Times’ Five Star eTrading report 2026, the insurer’s vice president of eTrade says it is focused on revitalising ‘stagnant’ products to keep pace with broker service needs

construction, blueprint

News

Biba 2026: QBE focused on construction and multinational growth – Nat Ferrigan

2026-05-13T07:00:00+01:00By

‘It’s about building on that regional trade and taking our client conversations to the next level,’ says insurer’s head of distribution

Rob Organ table

News

Biba 2026: Jensten Group ‘growing and extending propositions at rapid pace’ after restructure

2026-05-12T07:00:00+01:00By

’We’ve got bold ambitions,’ says chief executive

competition (2)

News

What’s to play for in Insurance Times’ upcoming eTrading Report 2026?

2026-05-11T07:00:00+01:00By

Ahead of this month’s release of the eTrading Report 2026, Insurance Times has revisited the 2025 edition to analyse the key battlegrounds as firms challenge for a prestigious five-star award

Joanne Musselle

News Analysis

Jo Musselle: How Hiscox wants underwriters to ‘see around corners’

2026-05-08T07:00:00+01:00By

’Our job is to deal with the market that’s in front of us, not the market we’d like to be in front of us,’ says chief underwriting officer

vet dog

Analysis

Will the CMA cap for UK vet prescription fees fix the ‘broken’ pet insurance market?

2026-05-07T07:00:00+01:00By

The Competition and Markets Authority’s intervention in veterinary prescription pricing has sharpened the focus on transparency, raising questions over how pet insurers will move beyond a ’race to the bottom’

Lea Cheesbrough 3

IT Interview

Lea Cheesbrough: From nurse to networker and becoming a ‘one woman crusade for independent broking’

2026-05-06T07:00:00+01:00By

Broker network leader reflects on her career journey so far and identifies that 2026 will see the business focus on new staff, services and broker investments supporting succession planning

anthropicclaude

News Analysis

TechTalk: Does Anthropic’s Claude Mythos break the cyber insurance underwriting model?

2026-05-05T07:00:00+01:00By

AI firm Anthropic recently announced that it would not be releasing its latest and most powerful model, Claude Mythos – a decision which has sent ripples through the cyber insurance industry

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